MightyCall Mobile 4+

Interface looks great but struggles

I got MightyCall for my business and the app was a selling point on going with MightyCall. Since then I have struggled with both the app and the desktop version of the program. It does what it says by allowing me a separate number for my business and routes calls accordingly. The problem is in calling people back, listening to voicemails, etc. The app does not work flawlessly and just recently, the app got an update that has taken away the only way I had at listening to voicemails or responding to texts through the app. The journal feature does not work on my phone so it’s useless. Hope they get all of this worked out and get the system useable.

Ответ разработчика ,

We are sorry for any inconvenience this may have caused you. Your problem was fixed. Update the app to 5.40.5. If the problem still persists, please provide your comments using the app (Tap on the "Settings" and select the "Send Feedback" option)

Warning to small business owners

My account was closed overnight for “fraudulent” purposes for no reason. I am a legitimate small business owner. I had 1000 flyers printed from vistaprint with my new number the same day, waste of money now. I had started a Google AdWords and Facebook ads campaign with my new number which I had to shut off at 2am. I had just signed up (day before) and only tested the service and setup my voicemail routing. The call logs will show I only tested and forwarded calls to my own personal cell and have not even been able to actually use the service.

Very unprofessional, glad I found out now before I started distributing my flyers with the new number. What if I had done any serious advertising with the new number that they just suddenly closed without any explanation one night? Wow, I really dodged a bullet. Can’t I believe I would have trusted my livelihood with these guys. There’s a few alternatives out there I will be taking my business elsewhere. What a waste of time, energy and money. Small business owners, please think twice before trusting your livelihood with this company. This was my honest experience.

Cares about their customers

The MightyCall app seems built around taking customer suggestions into consideration, which is quite cool. I’ve been with them for a while now and seeing it change over time - they made a big shift a while back - makes it clear to me that they’ve altered it to work with what customers have said (at least imo the directions they’ve taken have all been in-line with my thinking). It’d be nice for some more changes - a couple features available on the desktop like the journal aren’t available on the app - but it isn’t enough to detract from the experience as a whole by a longshot

Ответ разработчика ,

Hello and thanks for your feedback! If you have any questions, please call customer support at +1 (888) 256-8312.