iPhone Screenshots

Description

Receive, Review and Respond to Customer Requests from Anywhere with MightyCall Mobile

Designed with the small business owner and their team in mind MightyCall Mobile helps you monitor and manage inbound requests from customers regardless of where they originate. Get alerted to new requests, instantly respond from your phone or re-assign the request to another member of your team. It’s like having your very own call center in your pocket.

With the MightyCall Mobile App you can

* Get alerted - when a new customer requests arrives
* View customer requests - from several sources in a single activity queue
* Quickly assign requests - to yourself or another member of your team with just a swipe
* View request details – with just a touch
* Track next steps - by adding comments to a request
* Immediately respond - using native applications like email or phone calls
* Update your address book - with customer contact information
* Complete requests - with the push of a button
* Monitor progress – ensuring that opportunities don’t fall through the cracks

Download and install this free iOS application to get access to MightyCall features while on-the-go.

What's New

Version 5.19.5

We introduced several fixes to make the app better as well.

As always please share your feedback with us so we can improve the app.

Ratings and Reviews

2.4 out of 5

9 Ratings

9 Ratings

Warning to small business owners

alip2018

My account was closed overnight for “fraudulent” purposes for no reason. I am a legitimate small business owner. I had 1000 flyers printed from vistaprint with my new number the same day, waste of money now. I had started a Google AdWords and Facebook ads campaign with my new number which I had to shut off at 2am. I had just signed up (day before) and only tested the service and setup my voicemail routing. The call logs will show I only tested and forwarded calls to my own personal cell and have not even been able to actually use the service.

Very unprofessional, glad I found out now before I started distributing my flyers with the new number. What if I had done any serious advertising with the new number that they just suddenly closed without any explanation one night? Wow, I really dodged a bullet. Can’t I believe I would have trusted my livelihood with these guys. There’s a few alternatives out there I will be taking my business elsewhere. What a waste of time, energy and money. Small business owners, please think twice before trusting your livelihood with this company. This was my honest experience.

Not for iPhone based businesses

Mychefgary

Mighty Call is a very good, web based phone system for businesses with comparable feature sets to the other main players. If you live and die by your mobile phone and your workforce by design doesn’t even have a desk, the iPhone app is marginally acceptable. It’s feature poor, phone tree changes to the app don’t change call flows and require a support call to get it to work. If you have a ground-up built call center app out there made to support mobile phones please let us know.

Great, when it works...

Dwanders

Customer service is next to impossible to reach and takes weeks to get back to you. Problems all the time. Calls show as answered when they aren’t, and customer service blames user for it, after dozens of emails and phone calls trying to explain the problem and get a resolution. Yeah it’s cheap, and yeah it’s got great functionalities. But if it only works occasionally and customer service doesn’t help, it is as useless and even damaging for business as it gets. Avoid.

Information

Seller
Infratel US Inc.
*WEA.AppPages.Size*
62.2 MB
Category
Business
Compatibility
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Russian
Age Rating
Rated 4+
Copyright
© 2015 MightyCall
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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