Want to report a pothole, broken streetlight, or parking meter while on the go? The
new Minneapolis 311 app makes reporting issues like these easier than ever. The app
uses GPS to identify your location and also allows you to snap a photo to add to your
service request. Reports are automatically sent to the City’s 311 system and routed to
city departments for resolution. You’ll also be able to follow your issue from the time it
is reported until it is resolved.
The mobile app can also be used to report such issues as graffiti, damaged street signs,
and abandoned vehicles.
This app submits data to City of Minneapolis via a third party service, SeeClickFix. The handling
of the data submitted to the City for servicing the issues submitted using this app is covered by
Place screen bug fixes.
Ratings and Reviews
Impossible to Delete Account
The app is basic, making anything you're reporting a chore. Couple that with a lazy, uninterested city and you've got yourself a near worthless app.
Worse part: there is no way to delete your account. The company behind this app only “deactivates” and explicitly details on their website that they will “continue to make publicly available all user-provided content indefinitely to their partners and third parties.” So there’s that for you. Thanks Minneapolis for keep an eye on citizens once again.
The app itself is fine, but the city isn’t always responsive. I understand they’re overwhelmed with winter parking/snow emergency reports right now, but it seems like they ignore many critical safety violations people report, at least in my neighborhood. Almost makes reporting feel pointless because the issues will often go unresolved.
I love that the city cares enough to actually make it easier to report and resolve issues. No more graffiti in my neighborhood! Everything I've reported has been resolved within 2 weeks, and usually a lot quicker than that.
Can't say enough good things about the app! One annoying thing about the city is the distinction between city land and park land. For example If you use this app to report graffiti in a park it will be closed and won't be cleaned up. You need to email the park board to actually get that resolved. Wish they could do that for you!!
- City of Minneapolis
- 42.3 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Arabic, Filipino, French, German, Italian, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Tagalog, Traditional Chinese, Vietnamese
- Age Rating
- Rated 12+ for the following:
- Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- © 2008-2019 SeeClickFix, Inc.
With Family Sharing set up, up to six family members can use this app.