Screenshots

Description

The ultimate app for mystery shopping or market research fieldwork, MobiAudit™ allows scheduling, survey and data collection for mobile devices. Data can be collected online or offline for mystery shopping, client intercept surveys, exit surveys, targeted marketing surveys, internal audits, and many other types of studies.

MobiAudit™ is deployable to smartphones, tablets, netbooks, laptops, and other handheld devices, and can also be installed on kiosks and other customer interaction terminals to capture feedback at the exact instant when the customer experience is forged.

MobiAudit™ integrates with the Shopmetrics platform to enable your mystery shoppers, auditors, and other field workers to complete their assignments offline, allowing them to cover larger areas and easily and rapidly collect accurate data.

Please note that the "Auto-Alert Nearby Opportunities" functionality uses the device's GPS. Continued use of the GPS running in the background can dramatically decrease battery life. You can turn on/off this functionality from the settings menu.

What's New

Version 5.2.2

- enhanced geocoding accuracy when the location was geocoded manually
- fixed a bug where attaching images and minimizing the app may cause a crash
- fixed an issue with missing attachments on replica surveys
- fixed various visualization bugs

Ratings and Reviews

Crashes

AdeleLondon

The app continues to crash on me unexpectedly when I'm trying to fill out my inspection reports. Really frustrating. Also isn't syncing my mobile version to the server so haven't been able to submit reports on time. Really needs a lot of work to fix basics. Don't recommend.

Sounds super cool, but...

The mom-ster

I thought I'd give it a test run, to see how it works. MobiAudit downloaded my shops from Shopmetrics (after I went through some trouble getting all of my shopmetrics companies added). That was so cool! I had a list of shops, with detailed info right on my iTouch and without too much effort. It downloaded the entire questionaires, also. I did some data entry on one, and while not perfect, I thought it was pretty good and I would fix it once I uploaded it.

So I saved it, then synced it once I was back in my wi-fi. The problem is it deleted all of my data that I entered, and without uploading anything to the MS company. What a waste!

I think what happened was in syncing it, it synced the "blank" form from the website on top of my completed form, instead of syncing the data I had entered up to the website's blank form.

The concept is great, and I think it will elevate the whole mystery shopping industry. Right now, this is far too flakey for me to rely on.

A day of work lost

KimP21

I tested this app with one shop and it worked brilliantly. Today I went out and did a route of 15 and it worked well again. Until the sync, after which I was left with the data for only one of those shops. I don't get it. The one that actually synced correctly was not the first, nor the last, rather right in the middle of my route. No rhyme or reason to the glitch and uberfrustrating.

Information

Seller
Research Metrics, LLC
Size
41.4 MB
Category
Business
Compatibility
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Spanish
Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© 2013 Shopmetrics, Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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