Mobile Passport enables U.S. citizens & Canadian visitors to save time during the entry process at 28 major U.S. airports & cruise ports! Securely submit your passport and customs declaration form and access designated express lanes in the inspection area.
***Now available from Mobile Passport***
Mobile Passport plus ($14.99 annually) provides even greater convenience with a digital scanner and secure storage of passports in preparation for your next trip.
Payment will be charged to your Apple ID account upon confirmation of purchase. Subscription automatically renews, unless auto-renew is turned off no later than 24 hours before the end of the current period. Account will be charged for renewal within 24 hours prior to the end of the current period and will identify the cost of the renewal. Subscriptions and auto-renewal can be managed/turned off in the App Store settings. Any unused portion of a free trial period, if offered, will be forfeited if you purchase a subscription to the app.
“…the entire process is worlds faster than the other options!” - Forbes
“…a huge time saver for regular international travelers.” - Lonely Planet
“Mobile Passport is still the quickest way to get through customs” - Condé Nast
How it works:
1. Download the app, no pre-approval or interview needed!
2. Complete passport profiles in the app. If using Mobile Passport plus, you may scan and store your passports before your trip.
3. UPON ARRIVAL turn on Wi-Fi or data. Make sure the Date & Time settings for your device are set for your current, local time zone. Submit passports and customs declaration forms in the app.
4. U.S. Customs and Border Protection (CBP) will send you a digital receipt in the form of an encrypted QR code after they have reviewed your submission, which will expire after four (4) hours.
5. Bypass the regular lines and follow the signs for the Mobile Passport Control express lane.
6. Show your physical passports and QR code receipts, and briefly talk to a CBP officer.
***MOBILE PASSPORT IS NOT A REPLACEMENT FOR YOUR PASSPORT. YOU MUST CARRY YOUR PHYSICAL PASSPORT.***
Group submissions may be made on one mobile device for all family members of the same household traveling together (provided that each family member is a U.S. citizen with a valid U.S. passport or a Canadian citizen with both a valid Canadian passport and B1 or B2 visa status).
Do not use the Mobile Passport app and Global Entry interchangeably for the same inspection process. If you have both programs, wait until your arrival in inspection area so you can determine the shortest lane (which may vary depending on the port and time of day) and decide whether to make a submission on the Mobile Passport app at that time.
MOBILE PASSPORT can be used at the following airports:
- Atlanta Hartsfield-Jackson (ATL)
- Baltimore-Washington (BWI)
- Boston Logan (BOS)
- Chicago O’Hare (ORD)
- Dallas Fort Worth (DFW)
- Denver (DEN)
- Fort Lauderdale-Hollywood (FLL)
- Houston George Bush Intercontinental (IAH)
- Houston William P. Hobby (HOU)
- Los Angeles (LAX)
- Miami (MIA)
- Minneapolis Saint Paul (MSP)
- New York John F. Kennedy (JFK)
- Newark Liberty (EWR)
- Orlando (MCO)
- Philadelphia (PHL)
- Phoenix Sky Harbor (PHX)
- Pittsburgh (PIT)
- Portland (PDX)
- Raleigh Durham (RDU)
- Sacramento (SMF)
- San Diego (SAN)
- San Francisco (SFO)
- San José Mineta (SJC)
- Seattle-Tacoma (SEA)
- Tampa (TPA)
and can be used at the following cruise ports:
- Port Miami (MSE)
- Fort Lauderdale, Port Everglades (PEV)
- Port West Palm Beach (WPB)
+ New airport added: Philadelphia (PHL)
+ Minor improvements and bug fixes
Your reviews & feedback are important to us. If you like our service, show us some love with a 5-star rating. We are always happy to hear your ideas & suggestions – email us at firstname.lastname@example.org.
Ratings and Reviews
Worth the download!
I don’t even remember how I found out about this app but so glad I did! When we got back to DFW from a trip to Mexico today they didn’t say anything to us about going through customs nor did they give us the papers to fill out. They just made us get off the plane and go to a bus that took us to the international terminal. We saw one sign in the hall after getting off the bus that mentioned global express and mobile passport so we stopped and opened the app right there (I had downloaded it before we left). Super easy and fast to use! We used one account for both of us and it worked great! Once we got to the customs area we saw a small sign near global express that said mobile passport but it wasn’t really close to the actual line but the ropes were green instead of black and we asked the officer standing there if we could go in and she said yes. I think the signage could have been better but since we were looking for it we found it. They funneled us in with the global express people, which they seemed to not like, but it was so fast! The officer never looked at the app though. He just scanned our real passports. But that didn’t matter because being able to say we had the app got us in a short line and skipping the line with 200 people in it. We were through customs in less than 15 minutes. You need to download this app if you’re traveling internationally!!
This app is a great start in helping you get through customs quickly. Two areas where I think improvements could help are; you have to submit form within 4 hours of entering port of entry. Other than Mexico and Canada most international flights take more than four hours to get to states so you can’t do this ahead of flight . I was able to submit form once I landed in US and could connect to internet and did receive confirmation quickly so it did work but was a bit hectic at time of deplaning.
Second area of improvement is the human aspect of app. We were getting a lot of misinformation from the airport personnel at OHare about where to go and which line to get into. They sent us to global entry which didn’t have mobile passport but a man there knew where to send us. But then after queuing through that maze they sent us to a numbered kiosk (which was seconded by another person) that was unmanned. A Customs Agent at another kiosk kind of yelled across to us that nobody was there and to come to him. But seriously, the second person who confirmed was within 30 feet of kiosk she said we should go to and could see there was no one there.
Anyway, barring that, we got through customs much faster than other members in our party that didn’t use the app. I will use this again and be better prepared for what to look for. Learning curve :-)
App, great; Airport (EWR) ridiculous
The app was easy to use. I quickly set up the info for myself and family member. At the airport, at customs I saw signs about downloading the app, however there was nothing to indicate what line to go to. I asked one airport employee (at customs) who didn’t know what I was talking about. So we were waiting in the very long and slow line. I asked another employee who said, “Oh right over there; you don’t have to wait here.” She was pointing to a booth with a customs official with no line at all. I looked all around thinking I may have missed a sign. There was nothing to indicate this booth was for mobile passport. I was not the only traveler looking for this booth.
Next we go to get our luggage and exiting, we once again have to show the officials the “paper” showing we went through customs. Having used the mobile app we don’t have the paper. Again we wait, get to the official who, talking to me as though I’m stupid, says, “You used the app; you go over there,” pointing to another official standing at another podium. I look all around; nothing to indicate he was the official to handle mobile app. Newark Liberty is a very busy airport. I realize it will always be a bit crazy, but you’d think they would put signage that could help direct people.
Developer Response ,
Yikes! Thank you for letting us know about the signage problems at EWR. We'll talk to our partners on the ground there.
- Airside Mobile LLC
- 77.3 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2018 Airside Mobile Inc.
- In-App Purchases
- Mobile Passport plus $14.99
- Mobile Passport plus $12.99
With Family Sharing set up, up to six family members can use this app.