Descartes MobileLink Delivery extends Descartes world-class routing and scheduling systems to the field, guiding your drivers through their day, and completing the final link in the chain of custody through accurate Proof of Delivery.
Drivers begin their day by reconciling items prior to departing their depot, making certain they have all they need. Upon arriving at their stops, drivers may scan items on and off their vehicle, ensuring the customer gets everything they were supposed to, and nothing they weren’t. If an item is damaged or refused, the reason can be recorded and photographs taken. Upon completion of the stop, the customer verifies all the items delivered, and signs off, confirming the driver’s actions. Additionally, MobileLink Delivery may be customized at almost any point within the application to allow the collection of data specific to your organization, such as load quality, surveys, or re-ordering of supplies.
And while MobileLink is guiding the driver through their day, it’s also communicating to Descartes servers, providing operational and customer service personnel real-time visibility into the status of the driver and their deliveries.
Disclaimer: Continued use of GPS running in the background can dramatically decrease battery life.
Enhancements and bug fixes.
Ratings and Reviews
Drains phone battery.
I've been using delivery systems from Descartes for a long time now like the older style that was back in the boost mobile days. Anyways this app is way better than what I've used in the past as of now I'm using it on my iPhone 6s and it runs really smooth and it does take some time to figure out some of the features and how to use them. Beautiful user interface but there are some cons that I really hope they work on.
- if you are in 4G you'll have a great day, as soon as it switches to a lower bandwidth you are screwed and cannot do anything not even get signatures, arrive to your location, nothing!
- sometimes it crashes and exits abruptly so you have to open it back up and sign back in which is an annoyance and wastes precious time.
All in all a great app but please create an offline mode for temporary workflow when I have no service so I can keep using it!
Update, went from 4 stars to one. It crashes a lot more and the more I use it the more I learn. Like now I can actually use it on 3G service, it must've just been that buggy. Also randomly I can't log into stops or enter in data, so I have to abandon my route and then click the button to get my route. It's a huge hassle. I'll have customers trying to sign then OOPS the app crashes, sometimes 2-3 times in a row!!! Please update this app and fix the tons of bugs it contains!!!
Another Update -
Spoke with a representative and they reassured me there is a new release coming out soon so let's hope they make a lot of fixes! I'll be sure to test it out and let anyone know of any positive or negative changes!
- Descartes Systems Group Inc., The
- 118.9 MB
- Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2018 Descartes Systems Group Inc., The
With Family Sharing set up, up to six family members can use this app.