Screenshots

Description

The Mojo Helpdesk app allows agents, managers and admins the ability to track and manage customers support tickets from any iOS device. The app for Mojo Helpdesk provides all of the ticket tracking and customer service functionality as the desktop version allowing agents to create, assign, update and resolve tickets on the go. The app is perfect for field service agents working in remote locations or in-office agents that might be away from their desk so that support requests never go amiss. Also allows agents to receive push notifications for incoming tickets and comments added to tickets.

What’s New

Version 1.1.10

Bug fixes

Ratings and Reviews

3.7 out of 5
3 Ratings
3 Ratings
SmithHimself33 ,

It's so bad that I actually laughed

You have enter your specific help desk's website EVERY time you use the app. That alone is ridiculous but you also have to log in again! If you have Google 2-step then be prepared for 4-5 screens to look at your tickets anytime you open the app.

By the way... stop trying to make "new" mojo happen. It's clunky, hard to use, has awful Star Wars references and is just confusing. I'm pushing my company hard to switch ticketing systems because of it.

AVOID THIS APP.

Information

Seller
Metadot Corporation
Size
17.1 MB
Category
Business
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
Rated 4+
Copyright
© Metadot Corporation, 2001
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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