monday.com - Work Management 4+

Fixed the Impossible

We have been in business for five years. We use QuickBooks online for our account processing. It does not have a good place to keep track of all the other components of a business. We need to be able to communicate with other staff and with customers. We need to have a history and something where we can keep track of all of the different happenings in our business. We tried a number of different programs and this app was probably the 25th try. Once we signed in and processed the first couple of transactions, we knew this was it. We are a diesel repair shop and the things that we need to document just were not working on the other programs. I cannot believe that large companies like McDonald’s uses a program like this and it still works for somebody like us. This was the best research and investment we have ever made in this business so far. I keep track of commission, repairs, photos, website activity, employee vacation, and everything else you can possibly think of. There are so many templates I do not even have to think about how to create a board that tracks and maintains all of our needs. Unlimited storage and the ability to download the information was a huge bonus for us and I cannot even fathom what we would do without it now.

Developer Response ,

Wow this is simply an amazing review and we're so happy to hear the impact monday.com has had on your business and in making your processes more efficient. We're excited to have in the monday.com family :)

Great for personal use too!

I fully recommend this to everyone for business and personal use!! I use this in an unconventional way-to track house projects in our 1976 fixer and this app is EVERYTHING! I can easily track contacts, purchases, stuff to fix, important dates. My husband and I can see what the other is working on on any given day. And my to do list automatically generates for today, tomorrow, this week and next. It’s so amazing for staying organized I’m thinking of creating more for other parts of our lives. It’s seamless to use, attractive, and an absolute joy. With a new baby I was drowning in projects, now we are staying on track, spending less time wasted on remembering what to do or making lists and spending more time being productive and relaxing with each other. Thank you, Monday creators for giving us back our family time!

Frustrating pricing plan for small business

The tools are good, but their plans and pricing are super frustrating (and even misleading) for a very small business. We are just a team of two full-timers. perfect for Monday’s basic plan, except for our work we need to use the Gant and timeline views, which is only offered at the standard pay plan. Great, no problem! We are happy to pay for that plan. on their pricing page, they advertise it as $10 per seat per month. We did the trial, tested the product, but then as I was signing up for the full plan, I realized they had a minimum of three seats on a plan, which means we had to pay 30% more every month for a seat we don’t need. nowhere on the pricing page does it say there is a minimum number of seats required for the plan. unlike Asana and Clickup, which allow you to customize your plan based on the exact number of members you need, Monday forces you to fall into different tiers of seats, so you may have to pay for more than you need. after speaking with customer service about this, they were not willing to budge. I totally get that this may sound petty to some, but for a very small start up, this additional expense can mean a lot. Especially when there are competitors that offer a similar product for less. anyways, super disappointed in Monday in both how they represent their plans as well as what their actual policy is on this.