Grand Rapids, say hello to convenient parking. No more digging for coins. This is how parking should be.
Pay, extend, and manage your parking session with just a few taps. It’s easy!
PAY ON THE GO
Pay quickly and securely with your smartphone.
- Time's precious, stop wasting it feeding a meter.
- Forget refilling the meter in the rain or braving the cold.
Get alerts when your parking session is about to end.
- Stop worrying about how much time is left on the meter, we have you covered.
NO NEED TO RUSH
Add time to your parking session directly from your phone.
- Your plans change, your parking spot shouldn't. Simply extend your parking session via our app.
EXPENSES MADE EASY
Receive email receipts at the end of your parking session.
- Manage your parking straight through the mobile app.
GET STARTED TODAY
1. Download the MOTU app.
2. Park where you see MOTU app signs.
3. Pay for your parking session from your phone.
4. Relax, welcome to parking as it should be.
- Location Services (optional): Used to quickly provide nearby parking zones.
Ratings and Reviews
Park Mobile is so much better! Not a fan of MOTU:(
I have used park mobile for years and loved it and found it easy to use. The city I live in just switched all it’s meters to MOTU and after just one week I am terribly disappointed and begging to have Park Mobile back. #1 with MOTU you have to enter a “zone” and a parking meter number. The “zone” is in such small print that you must get out of your car to read it in the meter. So if it’s snowing, pouring rain or your in a hurry this extra step is such a hassle. #2 I have had to pay for the entire meter time at each meter I have used so far with MOTU. (Maybe there is a different way but I have not found one) so if I park at a 3 hour meter but I know I will only be there one hour I must pay for the 3 hours. That’s so stupid. It’s enough of a reason for me to start carrying change and stop using the app all together. With park mobile one could “start” the meter and then “stop” the session which would stop the fee. With MOTU I have been charged the full amount of the meter and even when I “stop” my session before the meter expires I still pay the same amount.
I understand the city I live in must have found a way to get paid more by MOTU thank Park mobile was paying them but unfortunately MOTU Is a huge disappointment for the people actually using the app for parking.
The old parking app, ParkMobile, was MUCH easier to use. This app has a clunky UX, and takes longer to set up your parking spot – why do I need to type in two long numbers? It was also SO much more convenient to set a payment timer on ParkMobile and stop it when you leave, instead of having to choose from 15-minute increments ahead of time. Isn’t that the whole benefit of being able to use an app rather than feeding a meter? Also, it was nice to be able to use ParkMobile in other cities when traveling. As far as I can tell, Motu is only for Grand Rapids, and it’s annoying to have to use a different app for every city I ever go to. Should have just left it to the professionals at ParkMobile instead of trying to take it into your own hands, GR. Big ol’ thumbs down from this downtown resident.
Worst choice. What a mess
Not only is this app a pain to use, it also charges you for the full time you select to park even when you stop it early. At the same time parking can’t be renewed - causing a problem when needing to stayed parked more than 2 hours is out of your control. With the very limited parking already in downtown, this creates loads of extra time searching for a spot in a ramp and walking to a meeting. And for those with a physical disability- no on-street ADA parking and without renewable parking in the app, these folks now have to somehow get from whatever ramp they can find to park in to their destination when convenient on- street parking that was renewable was once an option. Horrible app and horrible limits on parking by the city of GR.
With Family Sharing set up, up to six family members can use this app.