This is a native application for smart devices that can be automatically downloaded from App Store.
It is specially designed to receive complaints of citizens and residents of the State of Kuwait. It has of user friendly interfaces that make it easier for the user to send complaints and follow them up later. It also supports the use of Arabic or English.
To submit a complaint, the user enters the personal data and the details on the complaints and photos, and he can pick the geographic location of complaint via GPS. The complaint is then referred to the concerned department in the governorate to take the necessary actions for addressing the complaint. The system immediately sends an SMS and e-mail to the user who submitted the complaint as soon as the complaint is submitted and when any update occurs. The complaint status can also be followed up through searching and inquiring via the screens dedicated for easy and quick access to data while maintaining the privacy and security of such data.
Supported new area
Ratings and Reviews
شكرًا على البرنامج و أتمنى الجدية في التحقق بالشكاوي و الاستمرار في الخدمات شكرًا على القائمين على الفكره. وياريت يتم تغير الاسم لسهولة البحث عنه
بارك الله فيكم على هذا العمل الرائع. استمروا وبالتوفيق ان شاء الله. 👍
- Ministry of Public Works - Kuwait
- 5.9 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2015 Ministry of Public Works - Kuwait
With Family Sharing set up, up to six family members can use this app.