Screenshots

Description

We hate paperwork as much as you, which is why MSP Manager Mobile app lets you manage tickets, on-site visits and time tracking with just a few taps. Just download the app, log in with your MSP Manager account and start saving time.

- Easy remote ticket closing so you don’t have paperwork to finish when you get back to the office
- Seamless time tracking even while working multiple tickets
- Notifications so you never miss a ticket or request
- Speedy sign-in with 4-digit PIN or fingerprint ID
- Efficient time management with GPS mapping for your onsite visits, and all customer information at your fingertips


SolarWinds® MSP Manager™ Mobile

MSP Manager Mobile requires an MSP Manager account

About MSP Manager

MSP Manager offers the easiest, more efficient way to manage your IT Service business. Our secure, cloud-based service management platform provides the support and business tools you need to delight customers, optimize your processes and grow your business.

What’s New

Version 3.9

- Added support for custom ticket statuses
- Bugfixes

Ratings and Reviews

4.1 out of 5
34 Ratings
34 Ratings
Fmwade ,

Can’t even log in anymore

This app is so broken I can’t even log in anymore. I usually only use the app for the ticket notifications but today their website is broken so I tried my app on the phone and of course it doesn’t work. Seriously considering moving our ticketing system over to another company.

BuckBackup ,

Needs work

Just bought into Solarwinds MSP manager for my small IT biz.

This app is rough. Does not take advantage of standard iOS moves like swiping to mark a ticket or any pressure options.

It takes 5 clicks/taps to read and delete a ticket request. It any automated system generates lots of requests, you’ll have a lot of tapping to do.

Really, if it were upgraded to allow simpler, more Apple intuitive methods of interfacing it would be better.

Information

Seller
SolarWinds MSP UK Ltd
Size
111.5 MB
Category
Business
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Dutch, French, German, Italian, Portuguese, Spanish, Swedish
Age Rating
Rated 4+
Copyright
Copyright: © 2018 SolarWinds MSP UK Ltd
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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