Screenshots

Description

MSP Remote Monitoring & Management, the world’s largest IT Service Management (ITSM) platform, empowers IT professionals to manage, monitor and secure their networks from within a unified web-based console. The platform is used by tens of thousands of engineers to manage hundreds of thousands of networks and millions of endpoints.

Unlike other ITSM solutions, MSP Remote Monitoring & Management offers the most comprehensive set of best-in-class security services delivered as part of a single ITSM platform. In addition our first-of-a-kind prescriptive analytics capabilities help drive more proactive service and smarter IT decisions.

The new MSP Remote Monitoring & Management iOS app delivers these powerful capabilities to your mobile device. And if you’re a managed service provider, this can be a big advantage to help you retain your customers and win more business.

Here’s what you can do with these apps:

• View problem servers and workstations with the same device view filters that you have in the dashboard
• Use the new search option to quickly find a device in the list
• Filter by client to see all their servers and workstations (problem and non-problem devices)
• View full checks, outages, tasks and notes info
• View full asset data
• Clear failing checks
• Add check notes
• View and respond to data-driven insights with LOGICcards


Using an older version of the MSP Remote Monitoring & Management mobile app? Here are the key improvements from previous versions:

• Security – The apps authenticate with a user’s standard dashboard username/password instead of the API key.
• User Permissions – The apps now apply selected user permissions including client groups.
• New Styling – The apps now follow the latest branding and styling guides for more visual appeal and consistency with other LOGICnow apps.
• UX Improvements – The apps feature several workflow improvements and a cleaner design using today’s mobile app conventions.

Download the app today and start delivering more proactive service by monitoring and managing servers and workstations while on-the-go from your mobile device!

What's New

Version 1.0.11

* Added support for AM territory

Customer Reviews

No 2FA? *DELETED

Angrybirderer

I’d find it laughable if it wasn’t so dangerous that this app gives access to all of your managed clients without 2FA being an option. It’s especially ironic that one of the security notes in the LOGICcard Info in the app points out the importance of enabling 2FA in the browser portal with instructions on how to do it. Given how easily a mobile device can be lost or stolen, there’a no reason this app shouldn’t have 2FA. It’s borderline negligent for a professional MSP tool.

Too slow

Purl Princess

It’s so slow to load your assets it’s basically unusable.

Worthless

Nater4de

Can only view workstations and servers and nothing more.

Information

Seller
SolarWinds MSP UK Ltd
Size
9.1 MB
Category
Business
Compatibility
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, French, German, Italian, Spanish
Age Rating
Rated 4+
Copyright
© 2016 SolarWinds MSP UK Ltd
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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