The MTA eTix app allows customers on MNR’s Hudson, Harlem and New Haven lines and all LIRR branches to purchase tickets on their phones.
Never use a vending machine or wait in line again when purchasing your rail ticket for Metro-North Railroad or Long Island Rail Road. Your phone is the ticket machine. Better yet, your phone is the ticket.
With MTA eTix, you can securely purchase One Way, Round Trip, CityTicket, Weekly and Monthly tickets in seconds. Purchasing a ticket is easy: sign up for an account, select your trip, buy your ticket and enter your card information, then activate your ticket just before you board.
• Never worry about missing a train while you're stuck in line to buy your ticket
• See all your tickets in your electronic wallet
• 'Punch' your own ticket just before you board
• Never misplace your ticket again
• Take your ticket with you when you upgrade your phone
If you are having issues using the app, please call customer services at 511 for support and ask to speak to a Representative after selecting your railroad. Customers outside NY State call 877 690 5114.
- Use Face ID or Touch ID to log back into your account
- Improved Apple Pay purchase experience
- Use 3D Touch shortcuts to quickly jump to your top tickets
- App and performance improvements
Ratings and Reviews
Just get the app, it saves so much time
I would give 5 stars but I didn’t want people to thing this review was fake. People I take the train to the city every fricken day, and this is the easiest way to get tickets. I don’t have to wait on a line, and the train workers don’t need to punch my card, i just show them my phone and they nod at me and my ticket. Some people were complaining IT do est process a payment but that only happens when WiFi is low, try again in a couple minutes and it should work fine. It’s only happened to me once and I was able to purchase a ticket in legit the next 2 Minutes. This app doesn’t take forever to load, it’s incredibly easy and useful. Seriously people it’s a free app, there’s no advertisements or anything. Just try it a couple times and if it’s not for you then it’s not for you, but seriously this app is way better than waiting on line. That’s just my opinion.
Best for Monthly without Metrocard
If you still use the combined Metro-North & MetroCard, then Mail&Ride is the way to go.
Otherwise this app gets the job done and has been improving since it launched (being able to use 2 cards to split payment with QTB cards, adding a shortcut to the monthly ticket in the home screen, shortcut to repurchase ticket, etc.)
The app is sometimes slow to load, especially if you didn’t see the conductor coming and are rushing to get it opened. It would also be nice for it to Auto-Renew on the first of each month instead of having to go thru all the screens of “Purchase Again”. The app should also add Touch ID for the Account Settings, and also combine it with train time, maybe a ticker/departure board on the main page for our origin/destination stations depending on time of day with the track number.
This app is amazing!
Idk why the overall rating is so low! The app is a blessing. Incredibly user friendly and very convenient for a commuter. I love the feature of the ticket activation because it it lets you use tickets only when you activate them. There is also a benefit of getting refunds within 5 minutes of buying the ticket. If one happens to make an error, they’ll most probably catch the error within minutes and can get a refund. That isn’t possible with paper tickets.
Also, and my most fav reason of all, it’s environment friendly and is a huge step head of the digitization of the MTA.
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.