By Charter Communications
This app is only available on the App Store for iOS devices.
The new My Spectrum app (formerly known as My BHN) offers a fast and convenient way to pay your Spectrum bill and manage your account from anywhere, with an updated look to reflect our new company.
Charter Communications, Time Warner Cable and Bright House Networks are now one company, known as Spectrum. This app is for customers in the former Bright House Networks and Charter Communications service areas. If you're in the former Time Warner Cable service area, please download the My TWC app instead.
What's New in Version 5.0.2
• We made it easier to see your Auto Pay enrollment status in Billing.
• As always, we're working to improve your experience by fixing bugs.
We moved to JC a few months ago and soon after, a Spectrum guy came buy to offer us internet service. He was very helpful and informative. We were planning on getting internet anyway, so this worked out perfectly. We haven't had any surprise charges, our bills are always the same and this app is great. It keeps me logged in so it's quick and easy. I've had no problems (yet) paying my bills through the app. Definitely recommend it.
Missing very basic functionality
Card update for autopay is bad. A new card with the same number but an updated exp date is not working. You can update it but it keeps the old date. And then you get charged for a badly implemented functionality when autooay is not working. Thank you spectrum.
Ah. I cannot change my telephone number either...really?
I feel very motivated to keep in being a customer.
Wish there was another option
Just like their website support this app doesn’t even open in my iPhone. Says no token available. May as well say sorry you’re on your own but make sure you pay your bill. Oh but you can’t use the website or our app so call us and wait on hold for 20 while we get your money.
Like the other user mentioned, I wish there were more options.
- Category: Utilities
- Updated: Nov 01, 2017
- Version: 5.0.2
- Size: 91.0 MB
- Language: English
- Seller: Charter Communications Operating, LLC
- © 2016 Charter Communications. All rights reserved
Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.