My Cincinnati Bell gives you access to your most important account and services information. You can access and manage your Cincinnati Bell phone, Internet, and Fioptics TV accounts with your smartphone
Billing and Payments:
• Pay your bill
• View billing and payment history
• Setup and manage recurring payments using Autopay
• Enroll in paperless billing using eBill
• View frequently asked billing questions
• Register and manage your online profile
• Setup notification for billing, payments and special offers including upcoming promotions and events
• Check your current services and available services for your address
• View your Fioptics TV equipment and services including channel lineup
• Find quick answers to your billing, payment and service questions
• Troubleshoot basic service issues in real time
• View frequently asked questions
• Chat with a live Cincinnati Bell representative for help with all service questions
• Send us a question and we’ll reply back via email
• Call us for 24/7 customer service, sales and technical support
• Use Message Center to retrieve important messages from Cincinnati Bell
• Quick links to the Connect Cincinnati and Watch Fioptics* App
• Interactive map for Cincinnati Stores and Payment Centers
My Cincinnati Bell requires an active Cincinnati Bell account.
App capability is based on subscribed services
*Watch Fioptics App requires a subscription to Fioptics TV
· Manage Appointments – confirm, reschedule, and cancel upcoming installation/repair appointments
· Manage Internet Safeguard – activate Internet Safeguard as well as manage devices
· Account Notifications – receive notifications on your home screen of important account updates, such as upcoming appointments, credit card expiration notice, incomplete profile and more.
Ratings and Reviews
First bad experience
I was unable to login on Sunday to pay our bill. Much frustration. However, I was able to Chat today with Sean and he fixed the problem. Prior to this issue, I have had no other problems so am very happy right now. Thanks
However, I can’t seem to find an unused password to exit. Now I’m frustrated again...
Just tried xyzabdmnlop and that PW was taken. Come on....
Quick and easy
This app makes paying my bill so easy. I don’t live far from a Cincinnati Bell store and drive past it at least 4-5 times a day, but the complex it’s in is very busy and hard to get in and out of. I dreaded going there to pay my bill but this app is literally a few taps on my iPhone and bill is payed. LOVE IT!!
This app is wonderful for paying my bill, getting reminders and checking on services. I would give it 5 stars if the “remember me” login feature would work. I have it turned on yet I still have to type in my login info each time. Still a very convenient app.
With Family Sharing set up, up to six family members can use this app.