My altafiber 4+

Cincinnati Bell

Designed for iPad

    • 4.8 • 5.9K Ratings
    • Free

Screenshots

Description

My altafiber gives you access to your most important account and services information. You can access and manage your altafiber phone, Internet, and Fioptics TV accounts with your smartphone

Billing and Payments:
• Pay your bill
• View billing and payment history
• Setup and manage recurring payments using Autopay
• Enroll in paperless billing using eBill
• View frequently asked billing questions
Account Management
• Register and manage your online profile
• Setup notification for billing, payments and special offers including upcoming promotions and events
Services:
• Check your current services and available services for your address
• View your Fioptics TV equipment and services including channel lineup
Help Center:
• Find quick answers to your billing, payment and service questions
• Troubleshoot basic service issues in real time
• View frequently asked questions
Contact Us
• Chat with a live altafiber representative for help with all service questions
• Send us a question and we’ll reply back via email
• Call us for 24/7 customer service, sales and technical support
Other Features:
• Use Message Center to retrieve important messages from altafiber
• Quick links to the Connect Cincinnati and Watch Fioptics* App
• Interactive map for altafiber Stores and Payment Centers

My altafiber requires an active altafiber account.
App capability is based on subscribed services
*Watch Fioptics App requires a subscription to Fioptics TV

What’s New

Version 4.0.9

Bug fixes

Ratings and Reviews

4.8 out of 5
5.9K Ratings

5.9K Ratings

Jdove69 ,

Our service

We were faced with the challenge of finding a cable company we liked and that would help us whenever we needed it cause Spectrum was ripping us off so we decided after carefully checking many different companies out, we decided Altafiber was treating us the best and that service and Internet were fairly priced that we could afford so thank you to Altafiber for being there when we needed them the most! Sorry Spectrum but you dropped the ball this time!!! The WiFi we have through Altafiber never slows down nor drops the signal ever which I like the most since I have so much studying to do! The TV package through Altafiber is great we just didn’t get the channels we specified but that’s more my wife than me! All in all we are just loyal to those who are loyal to us! Thank you Altafiber for everything you continue to do but it would be nice to have the extra channels we wanted so if your reason this Altafiber give me a call so we can get this taken care of! Thank you again Altafiber!!!

Beavis Comeavis ,

So much fun

The app asked me if I was enjoying the app. The answer is totally for sure. It’s super fun to pay my internet bill. It’s just a let down that you only get to use the app for a short time before you win. Then you have to wait for next month to play again. Also, there are no power ups or achievements, which that is a missed opportunity there. Multiplayer would be a nice addition where you could like compare your bill to others and see how much better you are at paying your bill than others. Graphics not bad. Lack of music and sound seemed to decrease the immersion of the experience. Also, they should make a version for a VR set so it really feels like you are handing money to Altafiber. That would be really cool and really realistic. I could basically throw out my XBox at that point. So, overall 5/5. Would recommend.

HarrisonAnela ,

Ease of Use

I’m a huge fan of AltaFiber and their high speed internet, especially after leaving Spectrum. Payment is obscenely easy and internet speeds are obscenely fast. No outages every 30-45 days that last about 12+ hours during the most inconvenient times. AltaFiber at the very least notifies their customers well in advance when they expect an outage for maintenance purposes and for precisely how long and it’s only ever for about 30 minutes to an hour tops. I grew up with Cincinnati Bell and they’ve only gotten better with AltaFiber. Super happy with them and so glad they offer services to our address so we don’t ever ever ever ever ever have to deal with Spectrum ever again. Also. Holy cow the internet speeds are insanely fast. Ten out of ten highly recommend.

App Privacy

The developer, Cincinnati Bell, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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