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My Disney Experience

By Disney

This app is only available on the App Store for iOS devices.

Description

The official Walt Disney World® app! Now it’s easier than ever to plan and share your vacation details—at home and on the go.

*Quickly access real-time wait times, park hours, Character greetings, parade showtimes and more.

*Use the interactive, GPS-enabled map to explore Walt Disney World Resort and easily see the dining options, attractions and more nearest to you.

*Find your way around with step-by-step directions to locations across Walt Disney World Resort.

*Purchase your theme park tickets.†

*Browse restaurant menus, make dining reservations and modify existing ones and even order your meal right from your phone at select locations.

*Select and modify your party’s FastPass+ experiences.

*Download, edit and share your Disney PhotoPass photos and videos throughout your vacation once you’ve purchased Memory Maker, a product that gets you unlimited photos taken by our complimentary photographers at select locations.

*Search and filter activities by height requirements, locations, interests and more to find exactly what you’re looking for.

*Keep select Disney Resort hotel reservations, dining plans and activities organized—all in one spot with My Plans.

*Save time by starting your Disney Resort hotel check-in process right on the app.

*Visit My Account to manage your Disney Resort reservations, tickets, MagicBands and cards, share plans with others and sign out.

*Share plans with others through Family & Friends.

*Discover official content for Walt Disney World Resort, including our 4 theme parks (Magic Kingdom® park, Epcot®, Disney’s Hollywood Studios® and Disney’s Animal Kingdom® park), 2 water parks (Disney’s Typhoon Lagoon and Disney’s Blizzard Beach), Disney Springs, select Walt Disney World Resort hotels and ESPN Wide World of Sports Complex.

†Ticket sales are for residents of the U.S. and Canada only and may not be available in some countries. Ticket prices are in USD only.

Have questions, problems, comments or suggestions? Reach out to us at app.support@disneyworld.com.

Connecting to the Internet in the parks: Without a strong Internet signal, wait times, park hours and schedules may not update accurately. You can see if your device is connected properly by checking under Settings.

Note: Some features in this app will require your full name, country, birthdate and email address, as well as access to your location data. If Bluetooth is enabled on your device, this app will also collect your precise location information through beacon technology in order to improve your in-park experience, such as wait times. To facilitate the sign-in process, the app will also require access to your email address, stored within Account Manager.

This app will request access to your camera to scan credit cards for purchases, link tickets and passes to your account, and scan and link PhotoPass cards. The app will request access to your external storage to cache certain data for offline browsing.

The app will request access to your contacts to assign purchased PhotoPass images to your contacts.

Optional planning tools may also ask you to provide details about your travel party. Some features in this app include the ability to make purchases and will require a Wi-Fi or mobile carrier data connection. Guests must be 18 years or older to make purchases.

This app provides you with the option to receive push notifications for information relating to your visit to a Park or stay at a Disney Resort hotel.

Children’s Privacy Policy: https://disneyprivacycenter.com/kids-privacy-policy/english/

Terms of Use: http://disneytermsofuse.com

Privacy Policy: https://disneyprivacycenter.com

What's New in Version 4.8

With this release, you’ll be able to renew eligible annual passes right on the app. It’s easier than ever to stay part of the passholder family!

You can now use the app to keep track of your Disney dining plan and see your remaining dining plan meals and snacks right from your phone. Plus, keep track of purchases charged to your Disney Resort hotel account.

We also fixed bugs and improved overall app performance.

Screenshots

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iPad Screenshot 1
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Customer Reviews

Would love a fastpass notification option!

Overall the app is really useful. And I rather have it than not. So I'm glad it exists, considering what it was like back in the day. With that said, it'd be awesome if the app gave you notifications when fastpasses were about to start (maybe a "your fastpass starts in one hour" with the time for the fastpass also provided), so that way you don't have to open up the app and go through several screens just to check real quick. Even have a setting when you can toggle how often you want the reminder (1 hr, 3 hr, no notif, etc.) Disney started doing the notifications for photopass which is all well and good. But please do fastpass. That'd be so much more useful. Also an idea: have a setting to change the order for how rides are listed in the wait time screen (alphabetically, maybe favorites first, even a separate tab to look just at favorites alone or something?) Something to organize through all the results that show up, even the ones you don't care about.

Worse Than it Used to Be

They did a major overhaul of how the app looks and navigates a while back and made it completely confusing in the process. I had little to no trouble before the update and now it takes longer to do anything because it's so difficult to find/do what you're looking for. And I'm a local/frequent user of the app! I can only imagine how frustrating it must be to visitors. It works and all, but only gets a passing rating from me. I'd rather use the full website when possible. It's much easier and has options I use that aren't integrated on the app. Is there no way to view menus unless you've got a reservation available? That's annoying! What if I just want to view the menu regardless of whether there's a table available? I can't find that feature. It's on the website! The app also lacks the favorites option from the MDX website which I utilize to prioritize restaurants I've never been to before. Should be on the app! Come on, people. Integrate features that already exist before you add new stuff. <_<

App is useless and a family of four is severely disappointed

I thought this app would be a great tool for my families trip to Disney World. The app worked great up until we physically arrived at Disney World. The app freezes shortly after opening. Cannot sync our magic bands despite multiple staff members telling me they are synced. Cannot access any info on our dining plan and hotel check in.
The map will show up for about 10 seconds before the app freezes. Extremely disappointed with this app and the magic band process. We've been to Disney before and used cards - "key to the world" and never had any problems. I'm now sitting in a restaurant trying to have the manager help me figure out what's wrong with our dining account to simply pay for our meal.
I do not understand why a huge operation like Disney can't get this figured out. Why roll out a product or service that does not work or is intermittent in accessibility?
I only hope we can get this figured out before we enter the parks.

My Disney Experience
View in iTunes
This app is designed for both iPhone and iPad
  • Free
  • Category: Travel
  • Updated:
  • Version: 4.8
  • Size: 335 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

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