My EE’s the quickest way for EE customers to control your devices.
(That’s your pay monthly, pay as you go and 4GEE WiFi devices, since you ask…)

It’s easier than ever to check your data, bills and packs. And keep an eye on your spending. And if you’ve got more than one number on your account, you can manage them all. In one little place.

Regular user? You’ll notice My EE has had a serious makeover recently. It’s a whole new look and feel! But this is just the beginning of the journey, we know there’s so much more you want to do in My EE and we’re working on it. So if there’s anything you can’t do in the app right now, watch this space for lots more functionality and updates coming soon.

Here’s what you can do

On pay monthly?
-Check your data in a whizz
-View your bills and see itemised billing
-Stay on top of extra charges
-Check your allowances and add-ons
-See all your numbers in one place
-Get add-ons, including data add-ons. Handy!
-Use Touch ID to keep all your personal info safe and secure
-Set up a PIN when you first log in and you’re ready to go!

On pay as you go?
-Check your data in a whizz
-View your pack in a blink
-Track your Free Boosts
-Check your balance on the go
-User Touch ID to keep all your personal info safe and secure
-Set up a PIN when you first log in and you’re ready to go!

If you do have any questions or need help, please go to

Make life easier and get downloading.

What’s New

Version 4.25.0

Make your way around the app quickly and easily using 3D touch. Just force touch the MyEE app icon from your homescreen to bring up shortcuts to help you find what you’re looking for fast.

Plus, now with Click to Call you can select what type of help you require before giving us a ring – that way we’ll make sure you’re put straight through to the right department.

Ratings and Reviews

4.5 out of 5
1.1K Ratings
1.1K Ratings
Abroad American Student ,

Terrible service and app

I’ve tried updating and getting rid of my content lock. First I tried in person with a passport proving I’m 24. I got a few lewd looks from the manager and workers before someone else said they fixed it. 24 hours later: still blocked. Then I tried online only to find pages weren’t working. Now I’ve tried the app. Absolutely nothing works.

I tried calling too. You’d think a service like this would accept cards abroad since it’s a monthly deal right? Wrong! It won’t even let me talk to customer service during their open hours because the SIM card I bought didn’t come with extra money on it.

Terrible services and horrible help. I’m not the only one who’s gotten this problem, so I’ll be changing phone carriers as soon as I can. Seriously, if you’re reading this, you can do better.

SarahJ27 ,

New version seems to erase my data allowance

I have a 500mb data allowance thanks to boosts and the like, which is shown when I renew my pack. If I try to go on the app following after I’ve used more than 100mb (the basic data pack allowance), it says I’ve used everything and my data no longer works. I have to renew the pack despite not having exhausted my limit. This has happened twice now, and it’s always immediately after I open the app.

Dr.Algae ,

Love EE

Works everywhere in the UK - even my home in an old manor house where others don’t reach. Also I lost my phone (later retrieved it) when in the US and EE not only cancelled service for me but had a new SIM with the same number waiting for me when I returned to UK - LOVE these guys!!!!


72.1 MB

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating
Rated 4+
© 2018 EE


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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