The My Flow self care application is a free app that will transform the way you manage your prepaid and postpaid Mobile Flow services. We’re building this app into a Flow tool that will assist you in managing all your needs with Flow. It will empower you to have a superior experience by providing a friendly user interface that allows you to:
- See detailed balance information for Prepaid including expiration dates
- Easily purchase Prepaid Bolt Ons for superior voice, text and data value
- Get instant access to billing information for Postpaid customers
- Buy or transfer Top Up directly from the app
- Pay your bill without waiting in line
Key new functionality including:
- Multiple scrolling banners on Home
- Mobile add-on detail screens
- View and purchase TV add-ons
- Payment history
- Top-up history
- Reset devices on your residential account
- More information on the Help menu
- Numerous fixes and usability improvements”
Ratings and Reviews
Good idea, clunky execution
App decides whether I’m still logged in at random. Sometimes while using the app. Other times I exit and come back to the app later without logging in. Please offer the user the option to stay logged in. Then actually STAY LOGGED IN.
Poor back end communication. When trying to top up I got many errors related to the “webpage” not loading. Killed the app and started over. Had to login to PayPal twice in a row to continue with payment (???) then it apparently failed at the final step but in reality my payment went through (thank you PayPal app for the notification).
FLOW I have a simple piece of advice... The easier it is for people to give you money, the more money they will give you! Make it frustrating and they’ll put it off and get to it later. Do yourself a favor and improve your app!!
Slow service, no service
I'm trying to understand why the engineers and service men are taking more than three yearstovset up my tv, home phone and internet bundle. They move like snails. No concern for bringing in more service for company. Over three years for a port in a neighborhood that has them already just needs more. How soon secure my home without a phone line. Very disappointed with constants signal fluctuations. The app is almost always down or says it's linked something that won't show. Really poor service all round. Do better by your customers, please.
No problem, really
My expectations for this app were low. I’m not experiencing any difficulties. I only need the app to check my usage balance, so I don’t go over on my allotted minutes, and to view statements and history. It does all of that just fine. I can navigate it easily. So I have to give it a 5. For me, it does all that I want.
With Family Sharing set up, up to six family members can use this app.