My PT Hub is an online web and mobile application, enabling personal trainers & fitness professionals to manage their clients by creating customisable training and nutrition programmes, whilst tracking their progress and achievements.
My PT Hub has been designed by Fitness Professionals, for Fitness Professionals to make sure you get everything you need. You and your clients can access the software & app, anytime, anywhere from any device! Your clients can log their workouts, nutrition and upload progress photos, making it easy for you to track their achievements. So when we say everything, we mean everything!
IMPORTANT, PLEASE NOTE: This app is a companion app for your account on My PT Hub Web Application. An online account is required. If you're a client, ask your trainer for your account details so you can login to this app.
In app upgrade available
• Unlimited Clients
• Unlimited Nutrition Plans
• Unlimited Training Plans
• Priority Support
$11.49 monthly, $102.99 yearly
Price may vary by location. Payment will be charged to your iTunes Account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Your account will be charged for renewal within 24-hours prior to the end of the current period. Subscriptions may be managed, and auto-renewal may be turned off by going to your Account Settings after purchase. Any unused portion of the free trial period will be forfeited when upgrading.
- Fixed an issue with 'Recent Activity'.
- Added push notifications for files in schedules.
Ratings and Reviews
Okay software, bad business ethics
I will at least rate this app a 2/3based off of their software being okay, but customer service brings it down to a 1. The app has a ton of repeat exercises which makes it a little clunky to navigate through and is not a big library to choose from, but shows a lot of promise otherwise.
However, I made it very clear I would like to cancel in January and they tried to follow up with me in May, but by then I no longer used the email they tried contacting through. So in June they billed me. I contacted them right away to cancel and refund, but was denied the refund. I get if I used goods, or services, or even cost them money in some capacity to not refund my purchase, but to just blindly say repeatedly “that we do not authorize refunds” is absurd. Different circumstances should dictate weather, or not a refund is given.
I have used a couple of other softwares before and I honestly think that for customer service and software functionality there are better apps out there bottom line. I would have rated the software probably a 2 maybe a 3 anyway based on just the software, but combined with my customer service experience it only gets 1.
HORRIBLE CUSTOMER SERVICE
I used this software for a few months. The software is actually pretty good, however they took 100 dollars out of my account a year later. I tried multiple times contacting them (you have to set an appointment to talk to anyone) I finally get an appointment and they told me to contact a certain email to cancel and possibly get a refund. I contact the email and they tell me to schedule a call to talk to someone. I finally get someone back on a call and they state to me I will not get my money back and If I want to cancel I have to put it in writing. Luckily the card I used a year ago was a credit card, so I call the credit card company and let them know the situation and they credited my money back. I would highly recommend not using this company unless you know you will be with them a long time.
I would give this app 0 stars if possible. I signed up for a year. It was an okay piece of software. I only used it for a few months. I decided to cancel it a little after a year. They charged me another full year. Refused to refund it (3 days after the transaction took place). They have a cancellation requirement of 1 month. And will not bend an arm once they have your money. All their rules are hidden in very very fine print. Be careful. This company pretty much stole 100 bucks from me.
- Fitii LTD
- 442.7 MB
- Health & Fitness
- Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- You must be at least 17 years old to download this app.
- Unrestricted Web Access
- Frequent/Intense Medical/Treatment Information
- © Fitii Ltd
- In-App Purchases
- Monthly $11.49
- Yearly $102.99
With Family Sharing set up, up to six family members can use this app.