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My TWC®

By Charter Communications

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Description

Charter Communications, Time Warner Cable and Bright House Networks are now one company, and soon you’ll get to know us by the name Spectrum. This app is for customers in the former Time Warner Cable service area.

Use My TWC® mobile app to manage your account and services, including review and pay your bill, get detailed billing information, and troubleshoot equipment for service issues, manage your existing service appointments and access Phone voicemail.

Billing
- View your bill summary, payment history, recent activity and last 6-month statements
- Pay your bill using a credit card, debit card, checking account or savings account *
- Schedule a future payment without waiting for a due date
- Setup recurring payments using AutoPay and paperless billing preferences

Troubleshooting
- Activate your new set-top-box, modem & Digital Adapter
- Check equipment connection status and troubleshoot service issues by reauthorizing equipment

Services
- Check your full list of existing services and equipment
- Add or upgrade TWC services from the app

Appointments
- View/reschedule/cancel your existing service appointments
- Manage your appointment notification preferences for existing appointments

VoiceZone®
- Receive notifications for new phone voicemails
- Listen to and manage your phone voicemail
- Use Call Forwarding to forward your phone when you¹re on the go

Contact Us
- Use Virtual Assistant to get answers about your services.
- Schedule a call-back using Talk to TWC. You don¹t need to wait on hold, we¹ll connect you with an agent when you’re available.
- Chat lets you text chat with a live representative for help on all your service questions.

Other Features
- Find TWC WiFi® Hotspots near you
- Find TWC Stores near you
- Access the TWC Channel Guide
*Hawaii customers cannot make payments with checking and savings accounts

What's New in Version 6.3.10

• This release resolves issues causing the app to crash for a small number of users on iOS 9.x.

Screenshots

iPhone Screenshot 1
iPhone Screenshot 2
iPhone Screenshot 3
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iPhone Screenshot 5
iPad Screenshot 1
iPad Screenshot 2
iPad Screenshot 3
iPad Screenshot 4
iPad Screenshot 5

Customer Reviews

Easy and simple!

Its great for me to use this!!! If I couldn't remember the amount of bill, it's ready in the app, If need to know when my payment is cleared? It's in there ready to show, need to understand the service I am getting? It's ready and explain. Also it's great with notifications such as reminding the due is coming. Etc etc. love it. Plus it automatically let me know when i need to install "update" the wifi profile all I need is click on its notification and take me straight to profile and Install. Easy! Awesome

Crashes not resolved

This is app stopped working after the last update. Please allow iPad users the ability to go back to the previous version so I can pay my bill on line.

Great!

Easy to read and understand. Filled with very good information about your equipment and your account.
Highly recommend if you have Time Warner/Spectrum.

My TWC®
View in iTunes
This app is designed for both iPhone and iPad
  • Free
  • Category: Productivity
  • Updated:
  • Version: 6.3.10
  • Size: 80.6 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

Current Version:
All Versions: