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My TWC®

By Time Warner Cable

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Description

Description
My TWC® helps you manage your Time Warner Cable account and services. Use it to review and pay your bill, get detailed billing information, check and troubleshoot equipment, manage your service/technician appointments and access Home Phone voicemail.

Billing
- View your bill summary, real-time payment history, past statements, and real-time recent activity
- Pay your bill using a credit card, debit card or checking account *
- Enhanced paperless billing preferences

Services and Troubleshooting
- Activate a new Set-Top-Box right from the app
- Troubleshoot and fix equipment issues
- See any outages that may be occurring in your area
- Perform an equipment health check to see if there are issues
- Check your full list of services and equipment

Appointments
- View/reschedule/cancel your service appointments
- Update appointment reminders when rescheduling appointments

VoiceZone™
- Receive notifications for new Home Phone voicemails (Android 2.2 and above)
- Listen to and manage your Home Phone voicemail
- View incoming call logs
- Manage call forwarding so calls can be forwarded to any number, including your cell phone

Contact Us
- Contact Time Warner Cable via the app using Talk to TWC
- NEW! Use Live Chat to connect to a chat representative for all your support questions

Other Features
- Our virtual agent Ask Amy can help answer your questions
- Find TWC WiFi® Hotspots near you
- Find TWC Stores near you
- Access the TWC Channel Guide
- Get RR email and news

- *Hawaii customers cannot make payments with checking accounts

What's New in Version 5.5.40

What’s New
- Minor Bug Fixes

Screenshots

iPhone Screenshot 1
iPhone Screenshot 2
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iPhone Screenshot 5
iPad Screenshot 1
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iPad Screenshot 5

Customer Reviews

Reminds you to pay bill after you've already paid

The app sends a notification to pay your bill 5 business days before it's due regardless of whether you're already paid your bill or not. The app should be able to check for a zero balance to avoid sending an unnecessary reminder.

App suckage

I called time warner regarding this app not working correctly on my iPhone 5s. Never got a call back. Just recently had another update and still not resolved. I try to make a payment and it kicks me out of the app. Shows I'm not a time warner cable subscriber to view my equipment. Poor app

Sufficient

Great app, gets done what I need to get done. Haven't really explored it that much but I use it for paying my bills and it hasn't failed me yet. Quick. Convenient.

My TWC®
View In iTunes
This app is designed for both iPhone and iPad
  • Free
  • Category: Productivity
  • Updated: Feb 26, 2015
  • Version: 5.5.40
  • Size: 50.4 MB
  • Language: English
  • Seller: Time Warner Cable Inc.

Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5.

Customer Ratings

Current Version:
All Versions: