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My TWC™

By Time Warner Cable

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Description

My TWC® helps you manage your Time Warner Cable account and services. Use it to review and pay your bill, get detailed billing information, check and troubleshoot equipment, manage your service/technician appointments, and access Home Phone voicemail.

Billing
- View your bill summary, real-time payment history, past statements, and real-time recent activity
- Pay your bill using a credit card, debit card or checking account *

Services and Troubleshooting
- NEW: Activate a new Set-Top-Box right from the app!
- Troubleshoot and fix equipment issues
- See any outages that may be occurring in your area
- Perform an equipment health check to see if there are issues
- Check your full list of services and equipment
Appointments
- View/reschedule/cancel your service appointments

VoiceZone™
- Receive notifications for new Home Phone voicemails (Android 2.2 and above)
- Listen to and manage your Home Phone voicemail
- View incoming call logs
- Manage call forwarding so calls can be forwarded to any number, including your cell phone

Other Features
- Find TWC WiFi® Hotspots near you
- Find TWC Stores near you
- Access the TWC Channel Guide
- Get RR email and news

- *Hawaii customers cannot make payments with checking accounts

What's New in Version 4.9.10

- Install the TWCWiFi-Passpoint profile for easy, secure WiFi access
- Additional Troubleshooting features to help you learn about equipment issues before they impact your life (Low Memory and Critical Threshold).

Screenshots

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iPad Screenshot 1
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Customer Reviews

TV/Movie Fan

I love this app! I can pay my TWC bill quickly and it works great. So far it hasn't frozen up on me and I love with the current update that it has a more secure wifi to pay your bill. I would definitely recommend this app to my friends and family or to anyone who has TWC as their cable provider. Keep up the great work!

Voice zone problems

Same as all the other reviews. The only thing this app is good for is to pay your bill. I called TWC twice about the problems with the app and both times the tech people had no idea what I was talking about. They actually put me on hold while they downloaded and installed the app on their personal devices to verify what I was talking about. When I asked when this would be fixed they said they are unable to provide a time estimate. I would give it five stars if everything worked but the app is basically pointless as it stands.

Love it

Love the app so far!! Quick and easy! Just wish it would hold the payment info instead of having to enter it every time.

My TWC™
View In iTunes
This app is designed for both iPhone and iPad
  • Free
  • Category: Productivity
  • Updated: Jul 01, 2014
  • Version: 4.9.10
  • Size: 49.6 MB
  • Language: English
  • Seller: Time Warner Cable Inc.

Compatibility: Requires iOS 6.0 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5.

Customer Ratings

Current Version:
All Versions:

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