The Informed Delivery® application allows you to interact with your incoming mail and packages in one convenient location. Digitally preview your household’s letter-sized mailpieces and receive USPS Tracking® updates for incoming packages directly in the app:

• Verify your identity to ensure you have access to your secure dashboard

• Digitally preview grayscale images of the exterior, address side of their household’s letter-sized mailpieces scheduled to arrive soon.

• Report missing mailpieces, and in some cases, interact with mailer-provided digital content associated with mailpiece images (e.g., special offers, related links).

• Schedule emails and/or text-based alerts to track the delivery status of your incoming packages.

• Scan the barcode on shipping labels with a mobile device’s camera to store the label number and track its status.

• Leave delivery instructions for incoming packages and schedule a redelivery.

What's New

Version 2.3

- Added support for Priority Mail Express QR codes

Ratings and Reviews

2 out of 5

1.1K Ratings

1.1K Ratings

Just what I’ve been waiting for!


Was waiting in line at my local post office when I saw the advertisement for Informed Delivery. I couldn’t believe it... I’ve always wanted to know what snail mail was coming and with this app, I finally know plus the added bonus of tracking packages. I was notified via this app that a package I was expecting, label was created. This info came way before the shipper notified me with the tracking number. Awesome sauce! This is a great little app and does what it says and the signup process was pretty easy and straightforward. There’s also an option within the app to notify the post office is you did not receive a piece of mail they indicated was coming to you.

Thank you Postal Service for a great app. I’ve only been using this app for less than a week and my mail has been on point with what “ID” said was coming. I highly recommend that everyone get this app. Some have written reviews regarding trouble or errors with this app and I hope their issues have been or are in the process of being resolved; with this in mind, I still highly recommend this app because simply knowing what is coming offers a piece of mind when you expecting important mail.

What a crap app


What a lousy app whoever designed this should be fired !!! Signing up was like, signing up for the military, The security questions are a joke that’s all you could come up with it’s almost laughable. What’s disgraceful is a verified by identity twice via text message and when I pressed create account it’s sat on the loading screen for two hours and 21 minutes Then it tells me after all that time that my account couldn’t be created REALLY !! Then it said try again would need to try again stupid me puts all my information in again and stupid me puts all my information in again only to be stuck on the loading screen for one hour and six minutes only to tell me that my account was not created again !!!

What a waste of time 3.5 hours of my time Went down the toilet for you USPS and the kick it doesn’t even work nothing like wasting time just to look at junk mail a complete failure but then again it’s the United States Postal Service I mean what should I really have expected !!!

Great app if dont excpect too much

The White Hammer 1

Great for basic info from your post office, Informed Delivery! Find out whats is expected to be delivered in your mailbox for the current day, with a pic of each mail piece before it gets there. So if you wait for a payroll check every week or similar that keeps you waiting on the carrier...this is your simple answer!! Very useful n helpful for thr advance notice, by email, through app or by text i believe as well with opt out/in choices for your needs.

Registration was easy for myself (done at 2 different addresses) after move n both no issues. Sometimes app itself crashes upon opening or in middle of session but not all!!! Just reopen it, its technology it happens...

Oh ya and dont forget The USPS is also a government branch which as of late many government braches are suffering in their reputation. Although i must say where im at all my interactions with carriers etc are pleasant. The retail store post offices could use a bump in positivity...oh n the 800 # call in just is dire in all areas of their CSR.

Lastly, as i stated this app is quite good for consistant heads up daily 4 basic info from your local post offices on the activity of the day for our convenience.

Hope this helps clarify any other reviews if was needed.



United States Postal Service
26.5 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
Rated 4+
© 2017 U.S. Postal Service®


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

You May Also Like