Water Services Corporation offers a convenient way to pay your utility bill and view your usage with the new mobile application, My Utility Connect. Some other key features include the following:

1) Manage the utility account.
2) Monitor and compare water usage.
3) View and pay bills online.
4) Check for current and planned outages.
5) Multi-channel communication with the utility.
6) Get educational tips on water conservation.

What’s New

Version 1.1

This update includes performance and stability improvements.

Ratings and Reviews

1.1 out of 5
7 Ratings
7 Ratings
mamacitadecinco ,

Not fully functional yet

After having zero success at updating my credit card expiration date via the new online laptop/desktop portal yesterday, it was suggested I download the app. (Neither Carolina Water Service or First Billing could update my credit card expiration date when I called them.) I’m on auto-pay. The app won’t bring up my auto-pay credit card to update the info. When I try adding the card as new with the new expiration date, it wouldn’t verify it. Same happened via laptop and wouldn’t accept a totally brand new card either. The app also doesn’t have the option to remove a credit card. When I clicked on “contact us” on the app, the app crashed. I ended up using the app without signing in and made a one time payment.

Current guest ,

Completely useless

App doesn’t work, website doesn’t work.. cannot access any account info because they’re forcing the utility connect and won’t allow access to old system. Clearly was rolled out before bugs were fixed!!

Jens_Bo ,

App crashes when trying to sign in

App crashes when trying to login (with or without Face ID). So hard to give anything else than one star. Looking forward to fix of bug to explore the app.

iOS 12.1.4, iPhone X


Smart Energy Systems LLC
96.8 MB

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating
Rated 4+
Copyright © 2019 Water Service Corporation. All rights reserved.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

You May Also Like