Description

***The My Verizon App works best if you are on one of our newer plans. Don’t have a S, M, L or Unlimited? Switch now.***

The My Verizon app lets you manage your entire Verizon account from anywhere.

Features include:

The Feed
All you need to know about your data, plan, and bill in one seamless Feed, personalized with products and content just for you.

The Data Hub
Your data control center. Clearly see how much data is being used, who is using it and how to get more the second you need it.

Plan Management
Review and manage your plan from anywhere. Easily switch to a different plan or go Unlimited at any time right from the palm of your hand.

Simplified Bill
A clear and simple bill that explains what's changed from month to month. Understand and pay your bill with just a few taps

Verizon Up Rewards
Rewards you really, really want. Just for being a Verizon customer. From amazing once-in-a-lifetime experiences to tons of good stuff from the brands you love. Because, thanks. Simply enroll today, exclusively in the My Verizon app.

On-Demand Support
In-app support that’s there before you need it. Instant access to the answers you want without having to call for help.

Shop Tech
The fastest and easiest way to browse, buy and customize the latest devices and accessories, all without leaving the app.

Enhanced In-Store App Experiences
Optimize your visit by checking-in for appointments upon arrival, scanning accessories for self-checkout, and much more. Please note, App Notifications, WIFI, Bluetooth, and Location Services (set to “Always”) must be turned “ON” to access.

One app. Total control.

***The My Verizon App is now available to conveniently serve all prepaid self-service needs. Make payments, enroll in Auto Pay, monitor usage, add data or change a plan directly on your prepaid device. Managing your prepaid account on the most reliable network has never been easier.***

What's New

Version 5.17.0

Now you can easily pay off your Device Payment Plan right in the app.

Customer Reviews

4.6 out of 5

717.2K Ratings

717.2K Ratings

Ok

D578

Reception is dependable. Customer service is acceptable, mostly. The quality of customer service has declined in recent years as customer base expanded, however I have found if you have the patience to call back when service has been unacceptable, odds are decent that you will receive better service on the second call (sometimes a third try is required).

I have stayed for over 10 years because my personal experience with Sprint was worse and AT&T I have found to be less than honest (my personal opinion) in their practices based on my personal experience with home services. AT&T's MO with me has always been to apologize that I was misled yet refuse to take financial responsibility for the misleading representation or relieve me of the resulting loss.

Historically I do my upgrades between Black Friday & Christmas and Verizon has had attractive promotions in that timeframe. However I am disappointed in Verizon's holiday promotions for the iPhone so far this year. Hope they get better. The up to $300 off they advertise is NOT a discount because they require you trade-in your current phone. You can sell your phone on any number of sites, Verizon is at best paying what you are owed for your phone, so no discount. I have never noticed this kind of deception (my personal opinion) in Verizon advertising/ promotions before. Trust it won't be a pattern

My Verizon (good/bad)

Hairyfishpaws

I like the Verizon app. It’s simple, laid out well and gives me the information I want and need. I like the text reminders when my bill is due. I can get into My Verizon easily through the text reminder, pay my bill quickly & be done. The downside is that I am a single Senior paying $113 a month! That is way too much! A ridiculous amount of money. The company is doing well... I live in a good neighborhood, but, I often only have 1 bar. I get dropped calls & often am unable to download. Because of our trees I’m told that 4 houses(mine being one of them) are in a “brown area”? I’m told, whenever I ask for help, (several times a year) that I could buy an antennae from Verizon & install it on my roof for better connectivity. They will sell it to me! I think it is a couple hundred dollars. What?! I pay for their service, but, to get the best service I have to buy and install my own antennae? I DONT LIKE THAT! I think that is pretty stinky. Verizon is ok, but, I’m looking for other service providers that are more affordable & will give me better service.

customer service 💜

LuckyJess77

The first place **Ever that shows their loyal customers "Respect" ! I will say , I've never broken a promise to pay but , with that being said , it doesn't matter the circumstances , if your bill is a little high for your budget , **No arguing , No explaining yourself... immediately they break up your bill and create a system that works for you & will go above & beyond to make certain "You are satisfied " w/o service interruption 💯 Most companies , care about one thing , hiking up your bill and it's absurd and all you get is " You don't pay , your service is GONE " Until you come up 400$ or more. Doesn't matter if you've been with them for years and have always been a Great asset to their company ( example : AT&T /U-verse , the deal sounds Great but eventually , you will be caught blindsided with an absurd bill & they can't even explain why... it's just pay or NO SERVICE, NO HELP! VERIZON , total opposite !!! If you are Happy, they are also & if you are not , they'll take care of it !!!! Much Respect! Thanks Verizon !

Information

Seller
Verizon Wireless
Size
158.5 MB
Category
Utilities
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Spanish
Age Rating
Rated 4+
Copyright
© 2016 Verizon Wireless
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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