Screenshots

Description

Manage your ADT account anywhere – from your phone or tablet! Access bill pay, ADT® EasyPay, emergency contacts, system testing, alarm activity, and other features that that help you stay on top of your security. Use MyADT to manage your ADT security account with your Apple device. Features:

- Register for MyADT
- View and pay bill
- Sign up for and manage EasyPay
- Run system tests
- Add, edit, and delete emergency contacts
- Manage verbal security passwords
- View alarm activity
- Download your certificate of monitoring
- Order ADT yard signs
- Access the MyADT Help Center
- View profile information

MyADT registration requires an active ADT monitoring subscription. The complete set of ADT account management tools, including system testing and owner’s manuals, is available on www.MyADT.com.

License information available at www.ADT.com or by calling 800.ADT.ASAP®. FL: EF0001121
© 2014 ADT LLC dba ADT Security Services. All rights reserved. ADT, the ADT logo, 800.ADT.ASAP and the product/service names listed in this document are marks and/or registered marks. Unauthorized use is strictly prohibited.

What’s New

Version 2.1

-Enhanced payment security

Ratings and Reviews

2.2 out of 5
117 Ratings
117 Ratings
@Sherri ,

Hate I ever called ADT, misrepresented service

I needed security around my home and I called ADT 800 number. AST sent out a tech who installed my system. He showed me how to work the app to view my home and then he showed me this camera (Ring) now hang on my house next to the original door bell. It looks a hot mess on a light Greg house. Then I hear noise outside my home and I go to view past activity from the last 5 min and get a message my contract has expired. I call ring and ask them why am U being asked to pay an additional charge, when I already agreed to a set charge with ADT. I called ADT, they said I need to call a company called Defender a 3rd party vender passing themselves off as ADT. This is not right. When people demand safety in and around their homes ADT and Defender is misleading people and putting them in a contract that is not being accurately explained to them and can’t afford. Leaving the customer with a false since if Securiity and a loss of trust. I hate I ever called ADT who has forced me to now have to deal with a company I never heard of and now have to pay more money outside of ADT’s already expensive plans.

Developer Response ,

Hi Sherri. We apologize for your experience with one of ADT's authorized dealers, Defender Security. Defenders is an independently owned and operated retailer of our monitoring services. Therefore, they install, sell their own alarm equipment, and are not owned by ADT. The contract you signed also has Defenders information listed on the first page. If you would like to email our team at AlwaysThere@adt.com with your account information, we can reach out to Defenders regarding your experience so that a member of their team can assist you further. Thank you. -Andrew

Wanderson5250 ,

Very poorly designed app.

I have my ATT app but it only works for one account and I have two accounts so I always get a paper bill in the each month that says I’m overdue in fact it says that for my account ...5643 the due date is December 23 the amount due is $46.97 and it says days overdue is 30. Makes no sense. I get tired of getting these bills every monthTelling me I am overdue. I have to go into my banks “bill pay” and pay it through that means instead of being able to pay it through the my ADT app. The other account is on the app and is paid automatically every month.

Developer Response ,

Hello Wanderson5250. We're sorry for this frustrating experience. Please give us a call at 1-800-238-2727 so we may troubleshoot these concerns further to assist you. Thank you. -Andrew

wmwallis ,

Ok but...

2 suggestions:
1. Add an Apple Watch app.
2. Add an iOS widget.

Also, app feedback is always down & states to try back in a few minutes.

Developer Response ,

Hello wmwallis-Thank you for the feedback. We are always looking to improve our services to best fit our customer's needs. -Gabe

Information

Seller
ADT LLC
Size
14.7 MB
Category
Lifestyle
Compatibility
Requires iOS 7.1 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2015 ADT LLC dba ADT Security Services
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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