Description

The myChevrolet Mobile App gives you the ultimate ownership experience: convenience and control, right at your fingertips. Get powerful, easy-to-use features with the convenience of remote connection, streamlined service and maintenance. Unlock your vehicle’s full potential with the myChevrolet Mobile App.
Start by logging in with your Chevrolet Owner Center or OnStar username and password.
Service availability, features, and functionality are subject to limitations and vary by vehicle and the plan you are enrolled in.
Remote Key Fob:
Remote Start/Stop: Send a remote command to start and stop your vehicle from anywhere (requires factory installed and enabled remote starter system)
Lock/Unlock: Lock and unlock your doors from anywhere (requires automatic locks)
Warning Lights: Send a remote command to activate your horn and flash your lights
Vehicle Status:
Fuel Level/Range: View your fuel level in percentage, approximate number of gallons remaining and miles until empty. For Electric Vehicle owners, monitor EV range, charging status and even find charging stations along your route
Oil Life: View your remaining oil life as a percentage
Diesel Exhaust Fluid (DEF): If you have a diesel vehicle, check to see if your DEF level is optimal, low, or, if your vehicle is currently in a speed-limited state, critically low
Other Services:
Chevrolet Smart Driver: Get information and tips to help you improve your driving

*Requires a capable 2015 model year or newer vehicle and active service. Visit onstar.com for vehicle capability.

Vehicle Locate: Find your vehicle’s approximate location and nearby address on a map
Send-to-Navigation*: Search and send destinations to your OnStar Turn-by-Turn Navigation or your vehicle’s in-dash navigation system (if equipped)
Accessories: Shop for accessories specific to your vehicle
Owner Manual: Quick access to a complete interactive manual for your vehicle
How Things Work: View helpful how-to videos to learn everything there is to know about your vehicle’s features and operation
Preferred Dealer: Locate and set a preferred dealer. Search for dealers by zip code, proximity or city and state
Schedule Service: View vehicle’s required maintenance and make an appointment with your preferred dealer, and manage and check the status of your appointment
Marketplace: Discover value while on the go with nearby offers and sponsored connections from restaurants, gas stations, retailers, hotels, and more
My Chevrolet Rewards: Learn about/enroll in the program, see your active point balance, and conveniently access your account

Note:
Acceptance of OnStar terms of service are required. The application is free, but a smartphone with a data connection is required to use certain online features. An active OnStar account is required for some features; others require a paid service plan. Features vary by vehicle, location and conditions. For a list of supported vehicles, please visit onstar.com/mobile.

What's New

Version 3.14.0

We update our app regularly to add new features and improve performance. We’ve added the following features in this release:
With the Service Recommendation feature, customers can be made aware of service recommendations based on their vehicle’s health, service history, open recalls, and maintenance schedules, and can conveniently schedule these services via the mobile app.
Bug fixes and minor enhancements.

Ratings and Reviews

2.6 out of 5
1K Ratings
1K Ratings

Not sure

Wheels&Shield

Mixed feelings. I REALLY like the app. It is listed as a Chevrolet app and not an OnStar app. When I found out by the dealer it is run by OnStar I asked specifically if the service/Vehicle status would still work if I didn't keep OnStar (since I paid for extended SERVICE warranty), I was told it would continue. When the OnStar representative called me when I got my vehicle home I asked the same question of them. Same answer. My OnStar subscription ran out and the vehicle status on the "Chevrolet" app no longer works. What OnStar wants is not going to happen with the budget I allow. So, miscommunication or lie? I will be nice and say miscommunication but the app needs listed as an OnStar reliant feature. I paid a lot of $$ for a vehicle that had a lot of great perks. But the one perk I asked specifically about I do think I was misled to get a sale. Then told what I wanted to hear? Or miscommunication? OnStar told me the same thing.
I did call and received a promo rate that will fit my budget (for now), but this doesn't change the facts of the situation and it doesn't change that I DO like the app.
New summary, miscommunication led to my extreme disappointment. I do like the app and it's conveniences. But I will stand with the fact that communication should have been better. Anyone knows that Chevy could have skipped the middle man and let a phone app hook up directly even without some of the extra features.

Developer Response

Hi Wheels&Shield, we're regret to learn of any miscommunication regarding the myChevrolet app. To clarify, feature availability is controlled by the current active OnStar package and some features are available in certain packages. If you do not have a current OnStar Service Plan, you will have reduced functionality in the mobile app. If you have any questions or would like to discuss further, please send us an email to socialmedia@gm.com with "Attn: myChevrolet" in the subject line. ~Erica

Locked out of vehicle

edejoie

Since the new update the remote commands to lock/unlock the doors has been buggy. Today, after leaving key in my jacket in the car I locked the doors using the app and went into the gym. About an hour later when I came out I launched the app to unlock the doors and it just kept spinning and spinning but the doors never opened. I closed the app and tried again but still no response. I rebooted my phone just to clear it and launched the app again. Still it would not unlock the doors. It’s now raining. I called onstar for assistance and was told that I only have the basic plan that does not cover assistance by phone to unlock my doors. However, as a one time courtesy they will unlock them for me. But that I should be warned that if this happens in the future I will not be assisted unless I upgrade the onstar package. I waited until I heard the doors unlock and then I said “regardless of whether I have a basic plan it should ALWAYS be a courtesy to unlock my doors when the app created by onstar fails to work!” The idea to hold someone hostage and pay an upgrade fee in order to be assisted when the app fails? What if a child or pet was in the car and I didn’t have a credit card on me to upgrade? Ridiculous! One thing for sure I will never purchase onstar or recommend it to anyone.

Developer Response

We apologize for any inconvenience caused by this, Edejoie. We would be happy to take a look into your account further. To do so, please send an email to socialmedia@gm.com with “ATTN: ONSTAR” in the subject line. ~Shikara

A good start to a nice app

Bill in Akron

This app works fairly well on my iPhone. I use it in conjunction with my Bolt EV, so it is nice to be able to find charge locations and get a brief description of which charge network and plug type is available. The what-if route planning is also very handy to verify what destinations are within driving range.

The navigation section of the app could some improvement. Setting the initial location and destination is not that easy, especially on a small screen. Better user prompts would help. Also strangely on a 2017 iPad, the app apparently can not auto update the parked location, though it can read vehicle status and lock/unlock doors, etc. This is a problem because the navigation feature won’t allow a route to be planned when the parked location is entered manually. Route planning does work OK on an iPone 6S where parked location is picked up automatically.

The app runs only in portrait mode and on a large screen device like an iPad is just scaled up with huge text and buttons rather than better using the available screen real estate. I really would like to see the app perform better on the iPad which would make route planning a much better user experience.

Developer Response

We appreciate your feedback! Please know, we have documented your comments in our systems for the appropriate parties to review, as we take your concerns very seriously. ~Sydnee

Information

Seller
General Motors
Size
126 MB
Category
Lifestyle
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, 12.9-inch iPad Pro, 12.9-inch iPad Pro Wi-Fi + Cellular, 9.7-inch iPad Pro, 9.7-inch iPad Pro Wi-Fi + Cellular, iPad (5th generation), iPad Wi-Fi + Cellular (5th generation), 12.9-inch iPad Pro (2nd generation), 12.9-inch iPad Pro Wi‑Fi + Cellular (2nd generation), 10.5-inch iPad Pro, 10.5-inch iPad Pro Wi‑Fi + Cellular, iPad (6th generation), iPad Wi-Fi + Cellular (6th generation), and iPod touch.
Languages
English, French, Korean, Spanish
Age Rating
You must be at least 17 years old to download this app.
Unrestricted Web Access
Copyright
© General Motors Company
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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