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MyFax – Receive & Send a Fax

By Protus IP Solutions

This app is only available on the App Store for iOS devices.


Compose, send and receive faxes from your iPhone. The MyFax® iOS mobile app gives existing MyFax subscribers the freedom to manage business documents anytime, anywhere.

Not an existing MyFax® subscriber? Visit the MyFax® website and signup for a free trial today.

The MyFax mobile app puts the power of a fax machine on your phone:

• Scan documents with your phone’s camera, and attach them to your outbound faxes.
• Receive and view faxes directly on your mobile phone.
• Send faxes with a dedicated fax number and personalized cover page.
• Download files and transfer PDF files to your cloud storage (Google Drive, Box or Dropbox.)
• Print faxes using Apple AirPrint.

We appreciate feedback. Please send your input and suggestions to:

What's New in Version 4.3.1

• Fixed for iOS 10
• Early adopters of iOS 10 might have experienced issues viewing their faxes. This issue has been resolved.
• iOS 10 users were having issues while adding fax numbers from their contacts. This issue has been fixed.


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Customer Reviews

Still Good after all these years!

I can't remember how long it's been but I would guess longer than ten years that I have been using this service. I do recall I had a "hiccup" with billing in the beginning but after a call it got straightened out, never had a problem since. I would definitely recommend their service. I would hope they would update their online and mobile apps so as to organize the faxes for me but since I saw a couple of bad reviews, I though it was time someone said something positive. I'm happy with them.

Service is Adequate; App is Lacking

The myFax service is adequate. It does the basics at a reasonable price with no bells and whistles. It's so bare-bones that it lacks standard electronic fax features like the abililty to add a contact to your list the first time you use it, or warning you if you don't add a file to fax. Still, myFax the service does what it needs to do.

myFax the app, OTOH, simply doesn't work. You go through the trouble of attaching a document, entering a number (or selecting from contacts), and tapping "Send," and the only result is a meaningless error saying "invalid email." Not very useful. I got more done using the web site in Safari.

Perhaps the folks at j2 are trying to get you to move to their pricier business oriented eFax service. That would be pretty creepy. In any case, this app needs serious work.

Can't Cancel

I signed up to send one fax over the holidays for my father. Then, in January, my bank account was hacked and I was issued a new card. Since I didn't want the service anymore, I never updated my card with them after getting a new one. I even got an email from them stating that they could not bill me for February because my card was reported stolen. Yet somehow they managed to debit my account for February and now for March. When I went into my MyFax account, they have my new card information! But I didn't give it to them. No idea how they got it. Will be reporting to my bank.

MyFax – Receive & Send a Fax
View in iTunes
This app is designed for both iPhone and iPad
  • Free
  • Category: Business
  • Updated:
  • Version: 4.3.1
  • Size: 10.3 MB
  • Languages: English, Dutch, French, German, Italian, Japanese, Spanish
  • Seller:

Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.

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