Screenshots

Description

The MyFrontier app lets you manage your Frontier Communications account so you can view/pay bills, see past billing statements and payments, and make other changes to your account and communication settings. The app also provides quick access to support topics in our help center, in addition to contact information (including call back assist), at your fingertips.

Additional self-service functionality is available that allows you to check the status of a service order or trouble ticket, and even manage your set-top box. The app is optimized for both smartphones and tablets. Set up your Frontier ID today to start using the MyFrontier app!

With our simple, user-friendly MyFrontier app, it's easy to manage your Frontier Communications account on the go. This app is a must-have for customers of:

* Frontier High-Speed Internet (broadband, fiber, DSL, or satellite)
* Frontier TV services (including Frontier DISH®, Frontier FiOS®, Vantage TV, FrontierTV and FreedomTV™)
* Frontier digital phone services (including Frontier Voice, Digital Phone Essentials and Digital Phone Unlimited)

Do more with your account from your smartphone or tablet with these easy-to-use tools and features!

Account Settings
* Easily reset your password
* Update your billing address
* Link and unlink your Frontier accounts
* Sign-up for paperless billing

Billing and Payments
* Make a one-time payment or schedule your payment
* Set up and manage payment methods
* Enroll in Auto Pay
* Access your current bill and past year of billing statements
* View your payment history
* View your services at-a-glance
* Receive assistance from our collections specialists

Troubleshooting
* Reboot your modem or TV set-top box
* View and update Trouble Ticket or Order Status
* Access the Help Center without logging in
* Utilize our Chat Live option to instantly connect with Frontier account specialists, technical support or repair experts
* Easily find the phone number you need to contact Frontier
* Read our FAQs to quickly find the answers you need

We are continuing to enhance the MyFrontier app to make it your complete Frontier Communications self-service tool.

A registered Frontier ID is required to pay bills and view 13 months of billing history.

What's New

Version 2.0.0

* Refresh My Services tool allows FiOS customers to fix common issues

Ratings and Reviews

4 out of 5

690 Ratings

690 Ratings

Beware - Stay Away if possible

Cdog1230

Maybe this isn’t the venue but people need to know this company engages in deceptive business practices. Not just like any other provider. Pay attention to those calling them liars in other reviews. This company arbitrarily removed a promotional credit from my bill four months into the twelve month promotional. In disbelief and after numerous calls finally winding up at the office of the president I was told I never deserved the credit, it made no difference that this credit was why I chose them over competitors, no they would not now allow me to leave without penalty and I was lucky they didn’t bill me retroactively for Frontier’s original error. Read the news. They compete with deceptive price promotions only to get subscribers. No investment in customer service. They are experiencing huge net subscriber losses month to month and now they are slamming existing contracted customers with deceptive price hikes to cover deeply discounted promotional prices offered in a desperate attempt to increase subscriber rates. It’s a death spiral. Run away and save yourselves. We existing subscribers are stuck.

Frontier are liars and unprofessional

Cadillac0002

I sign up with Verizon they promised me a lot of things for $130 a month i was still thinking about it but then they said they had a promotion of 30 day free trial if i cancel with in 30 days i cancel after 2 weeks because i was not getting what i promised. 2 months later i receive a $130 bill.. I call immediately. They said frontier had no 30 day trial n Verizon didt ether I asked at least to pay for half of the bill simce i only had it for 2 weeks they said they expected the bill paid in full because thats what they had in their system they couldt do anything n didt listen to reason and said i was lucky i cancel before 30 days otherwise they charge me an extra 300 for early termination of contract even tho i offer to send them a copy of my contract which was a month to month deal i paid what I owed them n that was the last time i do business with them or Verizon its a dumb mistake on their part which i had to pay for it.

App fine Company HORRIBLE WORST COMPANY EVER

Jaesha9

I loved Verizon. Frontier WORST EVER!!. They keep raising the rates even after I called and my bill was reduced. Got the reduced bill and paid it. The next cycle - new bill and suddenly the new rate gone oh and by the way I was billed for the money "I didn't pay" the month before. Yeah the bill they sent to me which I paid in full. In other words trying to collect the money they supposedly reduced the bill by plus the now raised bill. Bate & Switch much? Oh and then they said that the "someone issued a credit and shouldn't have" and NEVER NOTIFIED ME. And the bill keeps going up I only use the chat feature now so I can screen shot and suddenly they "can't give me any kind of discount unless I call a phone number"(why so you can charge me a late charge for the imaginary discount that I have no proof of because I used the phone?) Charter here I come! Class Action suit anyone??

Information

Seller
Frontier Communications Corporation
Size
24.2 MB
Category
Utilities
Compatibility
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, French, German, Spanish
Age Rating
Rated 4+
Copyright
© 2017 Frontier Communications
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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