The Carrier Infinity® control can direct an entire advanced home comfort system to let you precisely manage comfort, humidity, ventilation and air purification from one source. It even makes scheduling a breeze.

Manage your Infinity® control system remotely with MyInfinity Touch.

What's New

Version 2.30.1

- Updated graphics
- Updates and bug fixes

Ratings and Reviews

1.8 out of 5

180 Ratings

180 Ratings

Most unreliable app in the market


I paid over $10,000 of hard earned money to have a top of the line Infinity system installed in my house. I was saddened to learn that Nest didn’t work with the system. I figured for a top of the line product their own technology would be suitable enough. I’m coming up on 2 years owning the system. The app has worked maybe 6 months of this time. It didn’t work out if the gate. Spent time with the heating company and Carrier direct trying to troubleshoot. An app update finally got it working. But you always had to enter the change you wanted then hit “refresh”. About a month ago it just stopped working again. No matter what you do, anything you input into the app never hits the system. The worst part is on the app it looks like it did... but the furnace never locks on. It’s not even an issue of someone else inputting something on the wall unit and over riding the remote command. Unless my dogs learned to stand up and press buttons is impossible. Very disappointed and had I known this MAJOR FLAW I likely would have purchased a completely different heating and cooling system and stuck with Nest. Very disappointed in Carrier for not hiring developers and programmers to get a reliable app in the market. Come on!

Worst user interface I’ve ever experienced.

Mike Slingplayer Fan

Application provides less than acceptable options to adequately manage HVAC performance relative to real world end user living habits. It provides for only three variables with respect an occupants daily routine. Home, awake and sleep, how creative. The wi-fi interface is unreliable, at best. It is a disappointment given what I paid for the HAVC not to mention the outrageous price of the thermostat. Have you ever tried to update the firmware? Being a contortionist helps.

Oh, the app is supposed to allow for remote management of the thermostat but you seem to do unannounced maintenance on weekends that shut users out. Maybe you might want to publish a heads up. Don’t forget the left coast and right coast time difference. Oh and those little Hawaiian rocks.

Just ask yourself, how can I make my customer happy cause that’s not you current objective.

Total disappointment


Like so many others writing reviews, I'm so completely disappointed and underwhelmed by this app. Although I haven't suffered the connectivity issues others have described, I share their disdain for the awful interface, and lack of functionality of this app. I love the Infinity system itself, which makes this app that much more disappointing.

Why do the "developers" of this app feel that the display has to mimic the thermostat? This is the only app in three hundred on my iPhone that has to be used in landscape mode. When I'm gone on vacation and put the system in AWAY mode, why do you make me put each zone in HOME mode when I return? Yes, there's a button to put all zones in certain modes, but it doesn't function.

Carrier, this app should be an embarrassment to you, especially with the quality of your hardware.


Carrier Corporation
54.5 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
Rated 4+
© 2018 United Technologies Corp. Inc.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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