MyLA311 4+

Sure, my alley streetlamp didn’t show up on the map, but I was able to upload photos of it and the comments field helped me ensure that my request was described correctly. I submitted the request Friday night and my street lamp was fixed by Wednesday night! This was during Christmas weekend too, all in all I’m satisfied and will use this app again. Btw my street lamp was out for months before my friend advised me to use this app. Wish more people knew about this app, maybe then we would see more of our tax dollars at work.

Stop complaining that the city and it’s bureaucrats and politicians don’t do anything! You can use this app to report all kinds of public nuisances, and be completely amazed when things get fixed in less than a week. I have great success reporting potholes, tags, and badly parked scooters. Scooters will be picked up in hours, tags and potholes within a week.
Now, if we could only dial in an option for parking enforcement. With the camera and geolocation built in, all the information parking enforcement needs is right there in the app, but for some reason, we still have to call in, and wait for an operator, to report someone blocking a driveway.

As noted by others, the maps only accept locations with a mailing address; the drag-n-drop pointer will jump to the closest building address even if the service site is around the corner or in a public park or on (or under) a bridge or viaduct. Also, the search functionality for types of requests isn’t very helpful - for example, I couldn’t find replacing damaged trash bin; had to phone the City services help line (which is very fast and friendly).