iPhone Screenshots

Description

You can stay “InTouch” with your PacificSource coverage, no matter where you are, with our free mobile app.

Use myPacificSource to:
•Access your ID card at all times.
•View your explanation of benefit statements.
•Access our 24-Hour NurseLine. (No login required!)
•Find a provider or hospital. (No login required!)
•Check your deductibles and out-of-pocket totals.
•Check previous and current balances for your Flexible Spending, Health Reimbursement, and other accounts.
•Find out which services are covered, and how your plan pays for them.
•Check on the remaining number of office visits or dollar amounts available for certain provider services.

To get access:
•Download the myPacificSource app.
•Log in with your InTouch account user name and password to view benefit information and download your ID card.

Visit PacificSource.com for more information and to sign up for InTouch.

About PacificSource
PacificSource is an independent, not-for-profit community health plan that values partnership, service excellence, community, and personal relationships. Founded in 1933, we have a reputation for taking great care of people. We deliver healthcare solutions to businesses and individuals throughout the Northwest.

What's New

Version 1.5.1

• Fixed issue with Provider Directory travel network link
• Minor bug fixes

Ratings and Reviews

3.5 out of 5

6 Ratings

6 Ratings

Goods and Bads

Big Boy 18373959

The new version is much better than the prior. The layout is much better and you can view EOBs... However this is where the "bad" shows up.

Unfortunately the EOBs are grouped together in an unknown way. I suspect it is by Paid Date or maybe even the Location. but I'm not sure because neither of those fields are listed. This makes finding an EOB for a specific visit very difficult. The EOB groupings have a line that shows the first service date and the first provider. Below it lists just the total number of additional service dates and the total number of other providers. So to find specific visits to specific doctors you may have to view every single EOB to find it. What would be better is if it listed all visits by service date. Or have then grouped under the billing provider. Actually listing these fields and the paid date field would be helpful. So it's a great new feature but one that doesn't as well as it should.

Aside from that the app works pretty good. It's great to have a digital ID card (even though you have to give your entire phone to the receptionist so they can scan it.

If you have PS insurance get this app but don't think it has replaced InTouch yet. Maybe next time n

Missing info

kitty kat 1100

The app does not list all family members in plan so I am unable to see benefits, how close deductible is to being met, or pending/completed transactions. Also lists all medical procedures as No charge, although it would be nice, it is completely inaccurate.

It Works!

Lifelyrics

My ID card and basic benefits with a nice search for doctors near me!

Information

Seller
PacificSource Health Plans
Size
40.4 MB
Category
Health & Fitness
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
Age Rating
Rated 4+
Copyright
© 2014 PacificSource Health Plans
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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