Stay in control of your Proximus account, anywhere and anytime!
The MyProximus app offers you an overview of your subscriptions and much more, at all times. It allows you to:
• keep track of your monthly data usage, calling minutes and text messages, or check your credit balance;
• buy an additional mobile data volume if you have exceeded the data volume included in your mobile subscription;
• consult and pay your bills directly via the app;
• check or change the rate plan you have subscribed to;
• order mobile or TV options and manage those you have already activated;
• take advantage of lots of attractive TV promotions;
• top up your or a family member's Pay&Go card;
• choose the app (Facebook, Pinterest, Instagram, etc.) with which you can surf in an unlimited way in Belgium and the EU;
• view any appointments you have made with one of our technicians;
• keep track of your orders;
• manage several accounts;
• easily manage the details linked to your account: change your profile photo, access your confidentiality settings, etc.
• easily find a solution to your problem thanks to our different support channels: chat, FAQs, helpline, tutorials, etc.
Thank you for your support and suggestions! Your comments are very important to us and allow us to make the right improvements to our app. :-)
Two good news for Pay&Go users :
Running out of data? Redeem your credit now! 500 MB, 3GB ... Make your choice!
Abroad ? Activate the Pay & Go World option now to be able to make or receive calls abroad.
See you soon,
The MyProximus team
Ratings and Reviews
Usage on US phone
Uding the pay dnd go sim chip is cumbersome. The security procedure is hindering usage. Mine is still not activated, three days after registering. I wont apply for it again
App rarely works
No updates made on app possible
No changes made on app are reflected on account
Long call wait times
System is often not working, even by phone or in the store.
Eigenlijk een goeie app, maar de laatste weken is de info niet altijd meer up-to-date. Nationaal sms verbruik wordt niet meer bijgehouden bvb. Is maar een detail.
Voor het overige wel handig.
Ook roaming verbruik is heel overzichtelijk.
With Family Sharing set up, up to six family members can use this app.