By Starbucks Coffee Company
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The Starbucks® app is a fast, convenient way to order and pay. Rewards are built right in, so you’ll collect Stars and start earning free drinks and food with every purchase.
iOS exclusive features: Apple Watch app, reload your Starbucks Card with Apple Pay, 3D Touch to jump to Pay, Order & Reload from your phone’s home screen. (iPhone 6S only)
What's New in Version 4.0.1
We have fixed bugs that affected app performance. We have also addressed some of the translation issues in the app . Users will now enjoy an enhanced home screen content experience with offers, rewards, news and more.
Good. Could be much better
It's a good app and I love the ability to pay on mobile with passbook. But the rest of the app seems glitchy and difficult to use. I would like the option to browse the menu at a specific store without starting an order, the ability to pick a store from a list of favorites without it placing me at whatever store my phone thinks is closest first. If there are two Starbucks in the same mall (as there often are, especially downtown for me) the phone sometimes places me at the wrong store. If I don't realize this then I will have to walk across the entire mall or down a few blocks to get my order. It would just be nice if it would confirm the store (possibly with a photo of store front or description of neighboring stores) to begin the order with to help me out. Also, I would like the ability to create personalized lists of my favorite drinks and food to order from again easily. And lastly if the pay tab with my card automatically shows a barcode it would save me that step of shaking the phone or clicking on "pay" to show the barcode. Also if the tabs could be on the bottom of the app instead of the top, for people like me with small hands reaching all the way up to the top of the phone while holding papers and bags while shopping or at work downtown is quite difficult. These are all small things and the app functions fine as it is but those little things would make the ordering process quicker and easier.
When it comes to the newest update, you can still pay easily and the app doesn't crash very often if not at all. It made the app feel more professional as well; the texture is smoother. However they need to make the notifications easier to see. I have 5 notifications but I can't seem to make them go away. They also need to organize the announcements a little better. The feed they seemed to have developed doesn't seem to give me an organized feel.
Overall, if you wanna get really into it, Starbucks is failing to make there app represent their mission statement and overall goal to make you feel the "Starbucks Experience". I don't think they aren't trying and I don't think it's a failure all together. I just think they should make the app bring together the community somehow. Make it a more unique experience....in other words, give it the Starbucks Experience. I think the rewards program itself does that, but not the app itself. Imagine if you could have a small group chat of "coffee buddies" or something like that. You could all update each other and plan to meet up. Idk, maybe I'm going to far? I guess that's what text messages are for? Lol.
Location is my only issue
Everything about the app works great as far as I'm concerned, the only thing that I would like to see a change with is when mobile ordering I would want there to be a separate screen for choosing your location instead of it automatically picking what's closer to you (miles wise) but sometimes is completely out of my way destination wise. If someone's busy and is trying to mobile order and they get distracted and think their order got sent to one when it got sent to another, they don't usually have time to back track and go back to whatever they were closer to when they initially left the house but didn't want to go to that location for whatever reason. A screen simply saying 'this is the closest one to you? Do you want it to be sent here or one of these other locations?' would save some frustration, because I personally am not trying to drive in busy traffic and mess with mobile ordering. I don't care much if it's sitting at the counter for a couple minutes as long as it's made correctly, done when I get there, and sent to the right location. Makes life easier ❤️☺️
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- Category: Food & Drink
- Updated: Apr 26, 2016
- Version: 4.0.1
- Size: 87.2 MB
- Apple Watch: Yes
- Languages: English, French, German, Italian, Japanese, Portuguese, Simplified Chinese, Spanish, Traditional Chinese
- Seller: Starbucks Coffee Company
- © 2015 Starbucks Coffee Company
Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.