The MySubaru app makes every part of owning your Subaru easy, no matter what Subaru you love.
With the MySubaru app, all Subaru owners can:
Schedule a service with a chosen Subaru Certified Technician
Get vehicle service reminders, recall alerts, and exclusive coupons
Track & record your service history
Access resources like how-to videos, FAQs, and more
Get help from 24-hour Roadside Assistance*
Subaru owners subscribed to the STARLINK Safety & Security Plus package (available for certain 2016 and new models) can:
Get everything with the STARLINK Safety Plus package
Access your vehicle’s features remotely from anywhere including: Locate vehicle, lock and unlock your doors, and more
NOTE: These STARLINK features are only available on select 2016 and newer models for customers who are actively subscribed to a SUBARU STARLINK plan.
The MySubaru app is a condensed version of MySubaru.com, so check out https://mysubaru.com for the full experience.
Love. It’s what makes a Subaru, a Subaru.
24-Roadside Assistance is included in the standard 3 year warranty, and after 3 years with the Gold package.
Security updates, credit to @scriptingxss
Maintenance Fixes and Enhancements
Ratings and Reviews
I love my new Subaru and expect a lot from the car, so my expectations were high for the app as well. The first thing I noticed is they haven’t updated it for an iPhone X screen, which implies no effort for at least 8 months now. The menu system feels like it’s quickly thrown together rather than thought out to be useful, and I end up force closing the app to start over to find what I want in the app.
I’m a big fan of constructive criticism so here are my suggestions which I hope they read: Touch/Face ID would be faster/safer/easier than remembering a PIN and username/password, the ability to do ANYTHING in the app after sending a remote command would be great, a widget for locking/unlocking/starting, an update to more visually appealing/ useful GUI, and possibly integration with voice assistants.
While it’s better than no app, this app has a long way to go before it’ll earn any more stars.
Cheap, outsourced app
The design for this app was rushed and it shows. Need to access Messages or Vehicle Health? Keep tapping back until you get to the home screen because neither are in “Menu.” Need to access settings? It’s hidden on the bottom of the page in Starlink. Need to tap on that button on the bottom of the screen? Hope you didn’t queue up a command for your vehicle as that will cover it up and you’ll have to wait for that command to succeed or fail. Oh and you’ll have to remember a pin number because Subaru didn’t want to spend the extra $ to implement TouchID or FaceID security like every other app. Safari Passwords won’t work, either.
It’s not a wonder when the app breaks, because it isn’t designed or built by a proper app developer. It’ll unlock your car sometimes, yeah, if the stars align and if you can find the right screen.
Using with my 2019 ascent touring
I never used the app for my ‘18 forester, but if I wanted remote start for my ascent, I had to get this.
So firstly, The app needs to have a fingerprint option for log in.
Next, it’s so annoying that if I want to remote start, I have to go through and set it all (every time) how I want. Hit a start. Enter my pin. Hit start. There needs to be some type of preset option that I can hit and have it read my fingerprint to confirm. while you’re shopping or doing whatever you do, it is so annoying to have to stop, take 5 minutes to log in, set up and send your remote start.
The app is lacking is response, takes about 3-4 minutes to open and then a few seconds to load each screen. It looks like a sloppy mess of an app (and works as so), like someone just threw it together. Disappointed with this app.
- Subaru of America, Inc
- 65 MB
- Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- English, Dutch, French, German, Italian
- Age Rating
- Rated 4+
- © 2017 Subaru of America, Inc.
With Family Sharing set up, up to six family members can use this app.