Get access to your residential Windstream account and services when you want, where you want with MyWin.
With MyWin, residential consumers of Windstream services can:
• View and pay bills
• Go green with paperless billing
• Enable AutoPay and save
• Receive special offers
• Upgrade and sign up for new services
• Track support requests
• Check network speed
And much more…
Our team brings periodic updates to the App Store to help improve the performance and efficiency of our app. This version of the app includes the ability to make a bill payment using a payment method which does not get saved to your account.
Ratings and Reviews
Unable to Pay On Time
The App was not showing current bill and had no option to pay the amount that was due until the DAY OF the deadline and because I was busy yesterday, I was not able to pay it on time. I just realized that there was a bill due but I was late a day! This is unacceptable! Can you please find another app developer that can resolve this issue? Other companies can do it. I am not happy that you allow this to happen. I usually pay my bills at least a week before they are due because I don’t know how busy it could be for me on different days. Your app is NOT user friendly and ridiculously unhelpful!
Oh, and I did set up auto pay through the app. Nothing happened! What are you guys thinking?! Don’t you want to get paid on time? How many customers do you have? If you have 45,000 high speed internet customers paying an average of $80, you will be missing about $70,000 a day on interest if they can’t pay on time. If they pay ahead of time, your money is making interests those days you were not even supposed to have our money.
Please get a good app developer and pay him/her/them a good amount. It’s an investment worth paying for.
Developer Response ,
I'm very sorry your are running in to problems using the app. Please contact Windstream Support at 1-800-347-1991 to get assistance with your Billing issue. Thank you.
Unable to pay
I signed into my account online to pay my bill and I was redirected to the my win page. When I tried to pay online my only option was to download the app or sign out. I downloaded the app and it shows that I owe $0.00 due Jan. 28, but when I scroll down it says current charges are my usual monthly bill amount. There is no option for me to pay my bill. I have tried every page on the app and still no option to pay so I guess I will just say thanks windstream for taking care of my bill this month. That was an awesome surprise.
Developer Response ,
Thank you for your feedback. We've just released a new version of the app (v1.2.0) which addresses this issue. Please update your app and try again.
Easy to pay my bill!
Just installed this app when I was going to pay my Windstream landline bill. It asked if I wanted to add the app to my cell phone and I said yes. It was so easy to pay my bill. This is how I will be doing it every month now! Thank you Windstream for making it easy for me.
- Windstream Communications, Inc.
- 42 MB
Requires iOS 10.0 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, 12.9-inch iPad Pro, 12.9-inch iPad Pro Wi-Fi + Cellular, iPad Pro (9.7‑inch), iPad Pro (9.7-inch) Wi‑Fi + Cellular, iPad (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5‑inch), iPad Pro (10.5-inch) Wi‑Fi + Cellular, iPad (6th generation), iPad Wi-Fi + Cellular (6th generation), iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro (12.9-inch), iPad Pro (12.9-inch) Wi‑Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi-Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular,and iPod touch.
- Age Rating
- Rated 4+
- Copyright © 2019 Windstream Services, LLC
With Family Sharing set up, up to six family members can use this app.