Screenshots

Description

Nanit speaks baby.
Understand your baby’s days and nights. Nanit’s camera uses something called computer vision. Nanit learns how your baby moves, and tells you if they’re fussy, awake or sleeping like a dream.

Understand their night and conquer sleep.
Nanit Insights helps you identify sleep issues, so you can adjust and get back on track fast. Nanit tracks—and understands—sleep patterns, parent visits, room conditions and much more.

Your new morning briefing.
Every morning Nanit Insights delivers last night’s highlight reel. Plus a Sleep Score. So you’ll know instantly if baby’s sleep is improving.

What's New

Version 1.4.8

• Stability improvements & bug fixes

Ratings and Reviews

4.5 out of 5

223 Ratings

223 Ratings

App crashes - hard time getting customer support

Cardinal parrot

Two weeks ago I would have given nanit a five star, now maybe a 2.... there have been so many issues recently with the app I can’t count. It freezes up (video stops but unless you look carefully you can’t tell just think your kid is sleeping peacefully. But the clock/time stops moving too so that’s how you know it’s frozen) it happened 4 times in a 36 hour period including twice in the middle of the night on all three devices (husband and my phones and ipad). The app crashes for no reason. The other night it just went offline for 2 hours. Husband had to go unplug it for 3 minutes and plug back in during the middle of the night in babies room. Seriously, what’s the point having all the bells and whistles when you can’t do the basic function with 100% accuracy. Up until 2 weeks ago I was singing nanits praise, telling everyone how awesome it is. Now, I am ranting on an app review. Worst of all you reach out to customer service and they tell you that it must be your internet connection or to unplug and restart the cameras (in the middle of the night? Really?) i am so done....

Developer Response

Hello, my name is Tor and I am Nanit CTO.

We suspect that a FirmWare issue is causing your disconnections and would like to work with you to resolve it, we will need your details in order to identify you and work with you on resolution immediately.

Could you please submit a ticket on our support and ask to get escalated immediately? You may do so by giving us a call at 1-866-696-2648 or email us at help@nanit.com.

I sleep better now!

Tiff111127

We waited months for our Nanit but I can honestly say, it's lived up to the hype. Our 6 month old sleeps TERRIBLY and Nanit is there to capture every single time she wakes during the night which actually helps ME sleep better. I no longer have to stare at the monitor all night trying to see when and how long she sleeps - I can rest easy knowing that when I wake Nanit will give me an accurate calculation of everything I want to know. Love the HD images and the ability to snap photos within the app (because sleeping babies are just the cutest!!). Also love the accuracy of the monitor in calculating temperature, humidity, and sleep time. I could never go back to a normal monitor after using Nanit, the information it provides is so helpful!

Keep up the great work.

OrtalG

Editing my review — there are so many bugs. I’m constantly logged out of the app, this morning it’s trying to force me to re-pair my Nanit out of nowhere. Please test your updates before pushing them out.

————-previous

As the mother of a micro preemie, I took a lot of care in selecting a nursery camera. Although the camera was delayed in shipping, it’s everything I wanted. Insights subscription makes sleep training and noticing trends a lot easier. I use it every single day.

However what really sets the app apart is the exceptional customer service. I can get someone on the phone very quickly and they are always super pleasant and helpful. I love working with tech support, they are really respective to feedback and always respond in a timely manner. They have incorporated my feedback into releases which is so cool to see. In return I try to send detailed bug reports whenever I see something, since I know my emails might actually make a difference.

Thank you for coming up with such a superior product. I really really appreciate the customer focus the Nanit team embodies. I can’t wait to see what you come up with next.

Developer Response

We're very sorry to hear that you've been having issues with our app logging you out and prompting you to pair your Nanit but we thank you for the feedback and your continued support.

Our support team is always happy to help resolve any issues you're having. At your convenience please contact us by email at help@nanit.com or by calling us at 1-866-MYNANIT (1-866-696-2648).

Information

Seller
UdiSense Inc.
Size
122.1 MB
Category
Lifestyle
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© UdiSense Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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