NBS Benefits Mobile provides the following functionality:
• View Recent Transactions, Account Balances and Details
• Ability to upload supporting claim documentation (Including photographs)
• View all email and SMS alerts
• Contact administrator from mobile application via email or mobile phone
• Same username /password as WealthCare Portal (no need to register your mobile device, just download, login, and go!)
• Stronger Authentication support (Picture/Passphrase, device identification and Challenge questions)
• View Demographic Details
• View Dependents
• View Card Details
• View Card PIN
• Fund HSA account from registered external bank accounts
• Register new users directly from mobile device
- Fixes a login issue that some users may have encountered
- Provides broader support for Innovation Partners functionality
Ratings and Reviews
App vs Service
The app itself is just fine, but the service is spotty. My 1st year was great! Everything was processed correctly and in a timely manner.
My second year was TERRIBLE! My reimbursements kept getting denied because they had lots of programming issues. Then they wouldn’t pay me the full reimbursement and it was out of order.
As someone who tracks their financials it was very frustrating, and as a teacher with a limited time window to call businesses during open hours, my frustration was heightened when I had to call/email 7-10 times to get issues resolved over and over again.
User Friendly and Fast
I love both the website and app because it is really user friendly. My claims are processed fast and I usually see reimbursements within 2-3 days! I have never had a bad experience with them. Extremely happy with their service.
Huge time saver
Love this app. Can submit claims so easily using the camera phone and I ordered a new card while waiting in traffic. Intuitive and easy peesy!!
With Family Sharing set up, up to six family members can use this app.