NBT Bank
Convenience counts. NBT Bank Mobile Banking provides you with the convenience of managing your personal or business finances anytime, anywhere from your iPhone, iPod Touch or iPad.

NBT Bank Mobile Banking is available to all NBT Online Banker and NBT Online Banker for Business customers. To use this App, customers must first register for Mobile Banking through their NBT Online Banker account. If you are not an NBT Online Banker customer and wish to enroll, visit

- View account balances
- View recent transactions
- Transfer funds between your accounts
- Pay bills
- Approve drafted ACH/Payroll/Wire transactions (business customers only)
- Deposit a check with Mobile Deposit
- Locate ATMs or Bank Offices by city, state, zip code or use of your device’s Geo-Locator
- Open an account
- Make a loan payment
- Contact our Call Center for Customer Service assistance by phone or e-mail

NBT Bank is a full-service community bank providing personal banking, asset management and business services in upstate New York, northwestern Vermont, western Massachusetts and New Hampshire and Maine. NBT Bank and its parent company, NBT Bancorp Inc., are headquartered in Norwich, N.Y.

For assistance, please contact 1.800.NBT.BANK (1.800.628.2265) or

When it comes to protecting your personal or business finances you can never be too careful.

For tips and additional information on how to use Mobile Banking safely and securely, visit:

Access to your personal or business accounts is available through use of this single NBT Bank Mobile Banking application. Access to your personal or business accounts is defined through your unique NBT Online Banker or NBT Online Banker for Business login ID. Only one Mobile Device may be registered to each of your NBT Online Banker or NBT Online Banker for Business login at any time. NBT Bank Mobile Banking is FREE to all NBT Bank Online Banker customers. Mobile Carrier standard data and message fees may apply.

The NBT Bank Mobile Banking app will only be supported on Apple iOS 6.0 or newer.

Use of the NBT Bank Mobile Banking app and any of its features demonstrates understanding and consent of the NBT Bank Mobile Disclaimer accessible within NBT Online Banker and NBT Online Banker for Business.

Member FDIC

What’s New

Version 3.1.1

Thanks for using NBT Bank Mobile Banking! This update includes the following enhancements and new features:
• Full support for iOS 11
• You asked, we listened! We've made depositing checks easier and more seamless than ever with Auto-Capture. Simply hover your device over a check and we'll take the picture for you!
• General performance and stability improvements
We’re listening to your feedback. Let us know how we’re doing by rating our app in the App Store ®

Ratings and Reviews

2.0 out of 5
69 Ratings
69 Ratings
morgy kee ,

This app is terrible!!!

This app is incredibly unhelpful. I switched over from Community Bank to NBT Bank recently due to relocation. The Community Bank app is very organized & laid out perfectly. I can see what my charges are in detail, specifically what was taken out/put back in, the dates are always clear, & the font is perfect size with color codes for withdrawal & deposit. This NBT app is absolutely worthless. The font is huge & fat, as if I’m on a child’s game. The set up reminds me of something I would’ve been using back in 2008. It’s not updated & it’s not professional looking at all. It doesn’t have any detail behind the charge. You cannot see if money was deposited or withdrawn, you can hardly tell what’s going on at all. The overall set up is lazy & unorganized. I rely on the app a lot because I’m never at home near a laptop. Even the online banking is pitifully pieced together. I’m very disappointed in the lack of convenience this app brings to me. It needs an update & it needs it fast, please!!

Karen Rainey ,

Very happy with this app

I’m surprised by all negative reviews. This app is very clear and easy to use. I like the larger sized font that someone else complained about.

I have several different accounts. It’s easy to see them all on one page. Then if I need details, I click on that one account and see all the transactions.

I have made transfers from one account to another using this app. Easy peazy.

react2nothing ,

Everything works

Everything works great including mobile deposit.

A couple of suggestions-- I wish the location finder included branch information such as which branches have a coin counter machine. Also NBT mobile app account feeds are always 24 hours behind. Most other banks have real-time transaction updates.


NBT Bancorp, Inc.
60.7 MB

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, French, Spanish

Age Rating
Rated 4+
© 2018 Fiserv, Inc. or its affiliates and licensors.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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