Description

Now there’s a more intelligent way to clean your floors. With the Neato app and a Neato Botvac Connected series robot, you can control home cleaning from anywhere:

• Start, stop, or pause cleaning even when you’re away from home.
• Receive notifications about the status of your robot.
• Set a regular schedule for daily cleaning of an entire level of your home.
• Run the Neato app on multiple devices.
• Use an Apple Watch? See your robot(s), start/stop cleaning, and receive notifications about your robot’s status.
• Access a cleaning summary that shows where your Neato Botvac has cleaned.

These additional features are available for specific models:

Botvac D7 Connected
• Zone cleaning allows you to clean specific areas on-demand
• Virtual No-Go Lines tell your robot where not to go
• Multiple floor plan support to clean with No-Go Lines on different floors
• Quick boost charging reduces overall cleaning time (based on floor plan size)
• Eco/Turbo cleaning modes
• Extra Care navigation
• Manual Drive to control your robot right from the Neato app

Botvac D6 Connected
• Virtual No-Go Lines tell your robot where not to go
• Multiple floor plan support to clean with No-Go Lines on different floors
• Quick boost charging reduces overall cleaning time (based on floor plan size)
• Eco/Turbo cleaning modes
• Extra Care navigation

Botvac D5 Connected:
• Virtual No-Go Lines tell your robot where not to go
• Multiple floor plan support to clean with No-Go Lines on different floors
• Quick boost charging reduces overall cleaning time (based on floor plan size)
• Eco/Turbo cleaning modes
• Extra Care navigation

Botvac D4 Connected
• Virtual No-Go Lines tell your robot where not to go
• Quick boost charging reduces overall cleaning time (based on floor plan size)
• Eco/Turbo cleaning modes
• Extra Care navigation

Botvac D3 Connected:
• Virtual No-Go Lines tell your robot where not to go
• Quick boost charging reduces overall cleaning time (based on floor plan size)
• Eco/Turbo cleaning modes
• Extra Care navigation

Botvac Connected:
• Eco/Turbo cleaning modes
• Manual Drive to control your robot right from the Neato app

The app is compatible only with Neato Botvac Connected, Neato Botvac D3 Connected, Neato Botvac D4 Connected, Neato Botvac D5 Connected, Neato Botvac D6 Connected and Neato Botvac D7 Connected.

About Neato Robotics
We design home robots that make life easier by taking care of chores like cleaning. Our intelligent robots use sophisticated laser mapping and navigation to scan the room, choose the best path, and automatically vacuum dirt, dust, debris, and pet hair to leave floors neat and clean.

What's New

Version 2.8.0

• Neato Botvac D7™ Connected now supports zone cleaning - clean specific areas on-demand*
• Additional user experience improvements

*Requires a robot software upgrade to version 4.3.1, available over the air.

Ratings and Reviews

2.6 out of 5
585 Ratings
585 Ratings
Kaleb peaden ,

Needs notice when APP is down.

The IOS application was down due to technical difficulties and the only way I could find out was calling your customer service line and waiting to get a hold of a live person. There wasn’t even a prerecorded message when I called their customer service.

When the application was logged in already when I first opened it, the app couldn’t find my neato vacuum. I kept getting errors like “something went wrong”. I then started to troubleshoot my vacuum. I thought maybe there was something wrong with the vacuum and I reset it. That didn’t fix it. This is a brand-new vacuum I thought, not even two days old there shouldn’t be anything wrong with it. I’m starting to get ideas like did I get a lemon and I need to swap it out? Maybe it’s the app on my phone since this is my second neato and I did not uninstall the app when I added this new Neato D7. So I uninstalled and reinstalled the app. Making several unsuccessful attempts to login i thought maybe I forgot my password and tried to reset it and had problems with that too. So I called customer service to find their app is down.

A lot of effort for a customer when you could of just had a notice that your servers are under maintenance when I first opened the app. I’m sure I’m not the only one who’s troubleshooted their vacuum like this when they’re having issues starting their vacuum because your servers are down.

Miss.Prudent ,

Pretty good

I love my robot!! It's so much easier now that it cleans for me. It cleans very well, although it does get stuck on my frilly carpet once in a while. It would be nice if the filter can open so I can clean it, but since it doesn't I put a tissue over it so the filter doesn't get super dusty. Also, the wheels of the robot aren't large enough to roll into one of the bathrooms I have that's about 2-3 cm talkers than the regular floor. So it constantly gets stuck and tries to go into the bathroom. Maybe they should upgrade the size ? Oh! And I noticed that when the wheels get stuck, the plastic things on the wheel falls off and leaves some remains on the floor, maybe if the material of the wheels were different it would be better as well. I believe that the app should have a function where I can click return to the base. Sometimes the robots done cleaning but it doesn't go back home, so it's quite annoying when I have to walk to the robot and drag it back to the base. It would be nice if the app had an upgrade where you can control where your robot is like a remote, although I don't think that'll be happening anytime soon. Overall, my robots been really helpful with cleaning, but there are things that should be fixed by the creators of the app and robot.

wikoli_vms ,

Simple but requires strong Wifi

This Neato apps is simple to setup and connect to your robot vacuum. But it needs a fairly strong Wifi connection, especially if you want to maintain progress reports & location updates. So if you have dead spots in your home's Wifi coverage and your Neato bot happens to be in it then you will lose connection. All you can do is wait for the bot to re-enter a strong Wifi area and you will be re-connected. You can employ a Wifi extender like I did, and have the bot stationed near the extender. Just don't make changes to its setting while the bot is working like changing its name, then you will have to reset the connection and start all over in setting up the bot's schedule. When it came to stopping the bot in its vacuum run the Dock button in the apps would not work for my D5 Neato after I remotely stopped it, and I had to physically shut off the bot and carry it back to the charging base. The mapping feature is accurate but as I mentioned it needs a strong Wifi connection to create a complete image. In future updates to this apps I would like to see a feature that allows the user to program the bot to vacuum selected areas of the floor layout, after the bot has completely mapped the home. Overall this apps great!

Information

Seller
NEATO ROBOTICS, INC
Size
63.7 MB
Category
Lifestyle
Compatibility
Requires iOS 10.2 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, French, German, Italian, Japanese, Simplified Chinese, Spanish, Swedish, Traditional Chinese
Age Rating
Rated 4+
Copyright
© 2018 Neato Robotics, Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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