Robot vacuuming just got easier. Pair the Neato app with any of Neato’s Botvac Connected Series Wi-Fi enabled robots and manage your home vacuuming from anywhere, anytime.
• Start, pause, or stop the robot from the palm of your hand whether you are home or not.
• Get notifications about the status of your robot.
• Set up a regular schedule for daily vacuuming of an entire level of your home.
• Spot clean feature for cleaning a specific area.
• Have more than one Neato Connected robot? No problem. Manage multiple robots from your Neato account.
• Multiple devices? Also no problem. Run the Neato app on multiple devices in a household. Just download the Neato app to other devices and sign in to your Neato account.
• Got an Apple watch? See your robots, start/stop cleaning, and get notifications on your robot status.
• Context sensitive help for instant access to information to keep your robot at peak performance.
• Cleaning Summary with a Coverage Map that shows where your Neato robot cleaned.*
• Cleaning History graph with statistics.*

*Requires robot software upgrades to version 2.2 (Botvac Connected) and 4.0 (Botvac D7 Connected, Botvac D5 Connected and Botvac D3 Connected).

Additional features are available for specific robot models.

Botvac D7 Connected and Botvac Connected:
- Eco/Turbo cleaning modes
- Spot cleaning advanced settings: Large Spot
- Manual Drive to directly control your robot via the Neato app

Botvac D7 Connected and Botvac D5 Connected:
- Find Me feature to locate your robot

Botvac D7 Connected, Botvac D5 Connected and Botvac D3 Connected:
- Extra Care navigation

Tap an app instead of pushing a vacuum.™ Neato.

Please make sure you have the following to use Neato Botvac Connected with the Neato app:
• Wi-Fi with 2.4 GHz and 5 GHz** band and WPA, WPA2 and WEP** encryption support
• The Neato app will not work with prior Neato robots that are not Wi-Fi enabled (Neato XV Series, Botvac Series, or D Series robots.) Only compatible with Neato Botvac Connected, Neato Botvac D3 Connected, Neato Botvac D5 Connected, and Neato Botvac D7 Connected.

**Only supported on certain models. Check Neato website for more details.

About Neato Robotics
Neato Robotics creates home robots that make your life easier by taking care of chores like vacuuming.

Our smart, powerful robots use sophisticated laser mapping and navigation to scan your room, choose the best, methodical path, and automatically vacuum dirt, dust, debris, and pet hair to leave your floors neat and clean.

What's New

Version 2.1.0

Botvac D5 Connected and Botvac D3 Connected now support:
• Cleaning Summary with a Coverage Map that shows where your Neato robot cleaned.*
• Cleaning History graph with statistics.*

*Requires a robot software upgrade to version 4.0 which is available via an over-the-air update.

Neato app updates include performance and stability improvements, as well as general enhancements.

Customer Reviews

2.6 out of 5

212 Ratings

212 Ratings

Pretty good


I love my robot!! It's so much easier now that it cleans for me. It cleans very well, although it does get stuck on my frilly carpet once in a while. It would be nice if the filter can open so I can clean it, but since it doesn't I put a tissue over it so the filter doesn't get super dusty. Also, the wheels of the robot aren't large enough to roll into one of the bathrooms I have that's about 2-3 cm talkers than the regular floor. So it constantly gets stuck and tries to go into the bathroom. Maybe they should upgrade the size ? Oh! And I noticed that when the wheels get stuck, the plastic things on the wheel falls off and leaves some remains on the floor, maybe if the material of the wheels were different it would be better as well. I believe that the app should have a function where I can click return to the base. Sometimes the robots done cleaning but it doesn't go back home, so it's quite annoying when I have to walk to the robot and drag it back to the base. It would be nice if the app had an upgrade where you can control where your robot is like a remote, although I don't think that'll be happening anytime soon. Overall, my robots been really helpful with cleaning, but there are things that should be fixed by the creators of the app and robot.

Simple but requires strong Wifi


This Neato apps is simple to setup and connect to your robot vacuum. But it needs a fairly strong Wifi connection, especially if you want to maintain progress reports & location updates. So if you have dead spots in your home's Wifi coverage and your Neato bot happens to be in it then you will lose connection. All you can do is wait for the bot to re-enter a strong Wifi area and you will be re-connected. You can employ a Wifi extender like I did, and have the bot stationed near the extender. Just don't make changes to its setting while the bot is working like changing its name, then you will have to reset the connection and start all over in setting up the bot's schedule. When it came to stopping the bot in its vacuum run the Dock button in the apps would not work for my D5 Neato after I remotely stopped it, and I had to physically shut off the bot and carry it back to the charging base. The mapping feature is accurate but as I mentioned it needs a strong Wifi connection to create a complete image. In future updates to this apps I would like to see a feature that allows the user to program the bot to vacuum selected areas of the floor layout, after the bot has completely mapped the home. Overall this apps great!

Need older version of App

Bot Frustration

Just purchased Neato D5 connected and have been unable to pair with my iPhone. After lengthy discussions with Neato support that unit was returned and a new unit tried....again unable to pair. Modem, router all meet specs, the only criteria not met is that the App requires the vacuum to be 4.0 version. After speaking with support that version has only been available a couple of weeks and without the App there is no other means available to upgrade the software on the D5. What an oversight on Neato’s behalf. I am still reeling that such a sophisticated vacuum can have such a limited App and a single method for upgrades in this day of amazing technology. There should be an older version of the App available to at least get it to pair with phone and then have the capability to download the update for the vacuum and then move on to the newer version of App. Has no one else experienced this? I am so impressed with this vacuum, it’s smart and does an impressive job cleaning. I just need it paired. Any suggestions would be so appreciated.

Sent from my iPhone


52.8 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, French, German, Italian, Japanese, Simplified Chinese, Spanish, Swedish, Traditional Chinese
Age Rating
Rated 4+
© 2017 Neato Robotics, Inc.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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