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Nelnet’s app let’s borrowers manage their student loans with ease from any mobile device. Make payments, update account information, check on the status of deferments and forbearances, and more. You can even access helpful loan calculators a detailed account summary. Manage your account wherever you are, whenever you need it. Let us know what you think! Email firstname.lastname@example.org.
What's New in Version 1.2.0
Improvements to the login screens
Gets the job done
I'm in awe at some of the reviews on here stating there's no back button and having to exit out of the app to get back in. There technically is no "back" button or arrow, but all you have to do to head to a different location is press the button of the location you want to go located at the bottom of the screen and then select the category or option that appears. Not sure why people have found that so difficult?
The app does exactly what I needed it to do: make a timely payment in a convenient way. Also, you can access the statements and anything else as well.
Bring back old app
Well, first it was crashing almost constantly, then it randomly kept logging me out (while I was using the app) and then finally it locked me out of my account because I've "attempted signing in to many times". Which... in reality I was just re-signing in the one time trying to complete my payment. I had to go on the computer. I literally could not complete one payment. Furthermore, this seems like a desktop view and not designed for mobile. I would give this negative stars if I could. Had they not made the old loan assist app not work I'd be using that. This app is useless. I'm extremely disappointed.
So the new app is just ok. On the old app there was a way to get out of a statement after you viewed it. Now you have to close the app then log in again. Any time you view anything In the documents you have to close the app to get to anything else not really that good if you want to go month by month since I only have online statements. Also an improvement to the log in being Touch ID would be great. This is one of the only things I have to log into without that.
Customers Also Bought
- Category: Education
- Updated: Sep 22, 2016
- Version: 1.2.0
- Size: 10.7 MB
- Language: English
- Seller: Nelnet
- © 2015 Nelnet
Compatibility: Requires iOS 6.1 or later. Compatible with iPhone, iPad, and iPod touch.