Having a baby in the NICU isn’t easy. NeoCare is a program for parents of babies in the NICU or recently home from the NICU. Our program is free of charge to families – including no co-pays – when it is part of their Aetna health plan.

NeoCare empowers parents to become more confident caregivers. Each NeoCare family is assigned to a NeoCoach – a licensed nurse or social worker with extensive NICU experience who can answer questions, provide information and offer support. Families connect with NeoCare via our mobile app and over the telephone so they can better cope and plan – from birth through the baby’s first birthday.

How to get started
You must download the NeoCare App to begin with NeoCare. After you download the app, you’ll be asked to enter the email address you shared when you spoke with us. You’ll then receive an email with an access code. Enter that code into the NeoCare App, and you’re ready to begin!

• Direct communication with your NeoCoach
• Personalized library of articles
• Tools to track your family’s journey
• And more

What's New

Version 2.40.4

1. Fixed Baby's Tracker issues
2. Enhanced Baby's weight and Feeding section by handling different dates
3. Fixed the Articles scrolling and width issues
4. Fixed the black screen issue on first time login

Ratings and Reviews

maeway595 ,


Great concept, terrible app. My insurance asked me to download this app. It's great because i have constant contact with a nurse in regards to my newborn who spent several days in the NICU. The eating tracker in the app is absolutely impossible. The weight tracker is a little easier to use but still doesn't work right. I HATE that when I switch apps this one logs me out so I have to log in each time I want to check something. It doesn't even give a "remember me" option. Sometimes while reading articles the screen goes blank. Sometimes I can't scroll down in an article. I wish I could "favorite" certain articles or keep track of specific ones somehow because there are so many. Again great concept. Hopefully they can do some major updates to make it actually work better.
Recently the app also won't show my messages to and from my nurse and won't let me send a message which is the whole point of this thing. WITH A NEWBORN I DONT HAVE EXTRA TIME TO BE SPEND TRYING TO GET THIS THING TO WORK.
Going on 2 weeks of not being able to send a message in the app which is the main function we use it for. Thankfully my nurse has something called email so I still have contact with her since THE APP DOES NOT WORK.

Lisamarieperdue ,


My insurance company asked me to download this app. It freezes up and crashes after I read an article. This is a good idea to help parents but the app is crap.


Managed Care Coordinators, Inc.
15.9 MB
Health & Fitness
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
Rated 12+ for the following:
Infrequent/Mild Medical/Treatment Information
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  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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