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NETGEAR Genie

By NETGEAR

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Description

NETGEAR genie App is an easy, way to manage, monitor and repair your home network--from the palm of your hand. While on your home network NETGEAR genie app allows you anywhere-in-the-house access to all the cool features on your router without having to boot up your computer: Wireless Settings, Network Map, Live Parental Controls, Guest Access, Traffic Metering, My Media, and more. All you need is your tablet or smartphone and NETGEAR genie App.

• Easily control your home network through the genie dashboard
• Stream Media—find and play music and video files anywhere in your network from your smartphone/tablet
• Print from your iPad® or iPhone®--Windows or Mac genie makes any printer AirPrint® compatible
• Securely connect smartphones and tablets to your home wireless network with the scan of a QR code thanks to EZ Mobile Connect

*** IMPORTANT NOTES ***
For any issue, please contact netgeargenie@netgear.com.

genie does not work when connected to the guest network.
If enabling "Wireless Isolation", Genie won't log in from wireless devices.
genie may not work if the router is running access point mode with fixed IP.
genie does not work with wireless extender.
genie currently does not support IPv6.

iOS version supported: iOS 7, iOS8

General Information: List of WiFi Routers that support genie:
» R8000
» R7500
» R7000
» R6300
» R6250
» R6200
» R6100
» Centria (WNDR4700, WND4720)
» WNDR4500
» WNDR4300
» WNDR4000
» WNDR3800
» WNDR3700v3
» WNDR3400v2
» WNR3500Lv2
» WNR2200
» WNR2000v3
» WNR1500
» WNR1000v2
» WNR1000v3
» WNDRMAC
» WNR612v2
DSL Modem Gateway:
» D6300
» DGND4000
» DGND3700v2
» DGN2200v3
» DGN1000

My Media:
My Media uses the default media player on an iOS device to play media files if the iOS device is being used as a player. Supported media formats are:
• Supported audio formats: AAC, HE-AAC, MP3, Apple Lossless, AIFF and WAV.
• Supported video formats: H.264, MPEG-4, and M-JPEG.
• Supported photo formats: JPG, TIFF, GIF, PNG, and BMP.


Notes for My Media:
1) Each supported media format has limitations in media encoding parameters, such as bitrate, frame rate, and resolution. When My Media is unable to play media files with the supported formats, it may be because the files have higher bitrates or frame rates that exceed the rate it can support.
2) The devices listed in Player view will be Genie device and other devices available in the network. If you select another device to play media files, you may encounter some of the following behaviors, which are not the bugs:
• NETGEAR Genie needs to be running in the My Media function to show up as a player or source.
• Some media files can be played in some players, but can’t be played in other players. Different players support different kinds of media file formats.
• Genie can show photos and videos in Source view if you grant Genie permission to access the location service. Genie can’t play music from the iOS device due to copyright restriction.
• Use the File Sharing feature to transfer media files from your computer to Genie. After Genie is installed and the iOS device is connected to iTunes, go to the Apps tab. The File Sharing section is at the bottom of the page. Select Genie in Apps, then drag and drop the media files to the Genie Document list box.
• If My Media can’t find any source or any player, it may be because your device is disconnected from the NETGEAR router. • After any change in the network, including Wi-Fi setting, source folder change, and list of player change, you will need to restart the media service and refresh the source folder in the Option view.
• It sometimes takes a long time to access and play a media file. This may be caused by a slow network, large file size, or heavy load in the player or source device.

What's New in Version 2.4.12

Please contact netgeargenie@netgear.com for issues.

Change in 2.4.12:
1. Enable device level filtering in Parental Controls.
2. Other bug fixes

iPhone Screenshot

iPhone Screenshot 1
iPhone Screenshot 2
iPhone Screenshot 3
iPhone Screenshot 4
iPhone Screenshot 5

Customer Reviews

Fully Functional

This app is a useful utility for managing your NetGear wireless router. It functions as advertised. Some people have written in their review that the app does not work with thier current router. Take some time to read the fine print to ensure compatability issues don't come up with your iDevice being unable to communicate with the router through the NetGear app.

If you....

...bought the C6300 in the hopes of downloading this app and have it actually function, don't do it. It will not work. The app is useless for that particular router.... Which was a bit misleading according to the advertising for the router which touted the functionality. Once the router was purchased and the app downloaded, THEN is when the message appeared that that app was not compatible with the router. Shame on you Netgear. Because it's too much of a hassle to pack it all up and take it back to the store, I'll just have to deal with it which is probably what they counted on.

Bugs in the latest update

The app was working fine until the latest update. Now the network map takes forever to load then the app crashes. And the router reboot function isn't working properly. I keep getting an error message saying router can't reboot try power cycle instead every time I try to reboot. I tried logging in via safari browser and was able to reboot from there. Please netgear release an update to fix those bugs.
Thanks

NETGEAR Genie
View In iTunes
  • Free
  • Category: Utilities
  • Updated:
  • Version: 2.4.12
  • Size: 49.8 MB
  • Languages: English, Arabic, Bokmål, Norwegian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Turkish
  • Seller:

Compatibility: Requires iOS 6.0 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5.

Customer Ratings

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All Versions: