iPhone Screenshots


Shop the gear you want, enhance your workouts and earn rewards with the NB app.
• Shop anywhere, anytime for New Balance gear
• Earn and redeem points with myNB Rewards
• Get push notifications about the latest and greatest products
• Check out quickly and easily with Apple Pay
• Connect with Strava to earn points for workouts
• Track workouts with your NB RunIQ smartwatch

What's New

Version 1.7.3

General bug fixes

Ratings and Reviews

4.3 out of 5

587 Ratings

587 Ratings

Minor Bugs That Need to be Fixed


Not sure what is wrong with the current version of the app but it has weird problems. When I went to use the Apple Pay feature, it froze and just had a circle turning and refreshing repeatedly, never stopping. After exiting out of my order, I just added the shoes to the bag, and at one point it led me to a blank page. I gave up and just got on my laptop. This was a slight inconvenience for me and possibly for others — which can potentially cost you some sales. Luckily I really want a specific NB shoe. Besides these issues, the app is decently simple to use, clean look.

App has glitch


I love all my NB shoes and I love using the app to purchase them. But sometimes and by that I mean more often then not when you select a shoe and on the next page the shoe should appear in a larger pic. Welp it does not. Its just blank and will not switch between colors, but it will let you select a size and buy them. Also when you select mens and start buying shoes women shoes show up in the mail this has happened to me 3 times now. Just so happens my wife wears that womens size so she just got 3 pairs of new shoes and I still have to wear old ones. Thanks NB for that. Please fix and I’m using an Iphone 7

Find A Store & NO nomenclature

Factory Stress

1. I live pretty far from anything and the app won’t allow me to enter “Anything” to let me find the nearest store to me. I just keep getting an error message. “Request denied, The key parameter may be invalid.”

2. My aren’t there any descriptions of the shoes? What they’re best suited for, the fit, the tech, materials, etc? As it is right now, you select a shoe and buy it, that’s it! Is the shoe even available? If so, where? You’ve got the basics covered, such as a couple pics, size selections and colors, but that’s it. I have to Google the shoe I I want and get the info off reviews and from other sources.


New Balance Athletic Shoe, Inc.
145.6 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Dutch, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Simplified Chinese, Spanish, Traditional Chinese
Age Rating
Rated 4+
© New Balance


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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