iPhone Screenshots


Shop the gear you want, enhance your workouts and earn rewards with the NB app.
• Shop anywhere, anytime for New Balance gear
• Earn and redeem points with myNB Rewards
• Get push notifications about the latest and greatest products
• Check out quickly and easily with Apple Pay
• Track workouts with your NB RunIQ smartwatch

What's New

Version 1.7.5

General Bug Fixes

Ratings and Reviews

4.4 out of 5
888 Ratings
888 Ratings

Minor Bugs That Need to be Fixed

Not sure what is wrong with the current version of the app but it has weird problems. When I went to use the Apple Pay feature, it froze and just had a circle turning and refreshing repeatedly, never stopping. After exiting out of my order, I just added the shoes to the bag, and at one point it led me to a blank page. I gave up and just got on my laptop. This was a slight inconvenience for me and possibly for others — which can potentially cost you some sales. Luckily I really want a specific NB shoe. Besides these issues, the app is decently simple to use, clean look.


App has glitch

I love all my NB shoes and I love using the app to purchase them. But sometimes and by that I mean more often then not when you select a shoe and on the next page the shoe should appear in a larger pic. Welp it does not. Its just blank and will not switch between colors, but it will let you select a size and buy them. Also when you select mens and start buying shoes women shoes show up in the mail this has happened to me 3 times now. Just so happens my wife wears that womens size so she just got 3 pairs of new shoes and I still have to wear old ones. Thanks NB for that. Please fix and I’m using an Iphone 7



Overall I like the app, it’s just a little annoying when doing a general search for shoes through the app it doesn’t tell you what kind of sizes you are viewing, whether it be men’s, women’s, big kid’s, or toddler’s sizes. I love 501s so I like to search just general 501s in the app so I don’t have to search through every type of shoe for myself, my husband, and my child and the app just doesn’t give enough detail on the shoe before you purchase to tell you if the sizes you are viewing are made for women, men, or children.


New Balance Athletic Shoe, Inc.
149.2 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Dutch, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Simplified Chinese, Spanish, Traditional Chinese
Age Rating
Rated 4+
© New Balance


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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