Take care of your home and the people in it from anywhere with Nexia™. Nexia™ is home automation made simple because now you stay connected everywhere you go. Run the most important systems in your home - thermostats, locks, lights and cameras - from your iPhone. Supported by household brands like Schlage and Trane, Nexia ties together the things that matter most.
Key Features Include:
- Control, monitor and schedule your home's heating and cooling system from anywhere
- Control Schlage Home Keypad Locks and other supported Z-Wave devices with an easy to use interface
- Set temporary codes for safe and easy guest access to your home
- Real time video camera streaming and recording, and playback of recorded videos
- Create and edit automations
- Create custom device groups for better access and visibility
* Account holders can manage access to devices and functionality for other users right in the app
* Exposed more advanced information about connected devices for IoT power users
* Improvements to thermostat scheduling
* Improved ability to clear alerts
* Various improvements and bug fixes
Ratings and Reviews
Expensive thermostat - Nexia app doesn’t live up to it
First, for specific complaints, contact the developer. I think that’s the only way to get the app working up to the level of what you paid for your “smart device”.
As some others have mentioned, this is not nearly as functional as the app for a Nest or EcoBee. Those dedicated apps are focused on a single product, whereas the Nexia app is scattershot across a diverse line of products. The only commonality between the products is the technology employed to allow it to communicate. Therefore the app lacks focus and control for an advanced item, such as a Trane thermostat.
On the positive side, it does the very basics - change temperature, set schedules, etc. But for what we paid for the thermostat (or insert your Z-Wave device here), I would expect the app to closely match the presentation and functionality of the thermostat. Go to your Account on Nexia’s website, and you will see a nice colorful display that resembles what you see on the thermostat. It doesn’t fully replicate to actual unit, but it comes closer than the app, and is easier on the eyes.
The unit is “smart”. There are tons of information available on the unit that can be accessed online - why is it not available for the user/owner? And why does the display have to be so Spartan?
Ask the developers.
It does the minimum.
It does what it’s supposed to do, at least so far. That’s the best thing I can say about it. Has much less data available than the wall panel, which is frustrating.
UX looks like it was designed by an engineer. If they were trying to make a confusing app with difficult navigation then they succeeded. (I have one thermostat device. Why are there two different settings screens in the app? Thermostat and other device settings should be a sub-item on the main settings navigation controller. Or just call one App Settings so it’s clear they’re different.) Nexia badly needs an actual UX designer, or to even just look at Nest app for ideas on how to make it less bare and ugly.
That said, we no choice in the matter. We had to get a completely new HVAC system and the variable speed system we wanted was incompatible with Nest. It is what it is. Our big thing was to be able to tweak the temp without going downstairs and we can. But overall, Nest app was a fantastically better user experience, Nexia is definitely not an improvement.
Hopefully devs are reading reviews and take this as constructive, I’m not trying to be brutal, just honest. The app does what it needs to do, but UX could seriously use some love.
Developer Response ,
We appreciate feedback both negative and positive. You can contact us directly from the app by going to the app menu -> "Support & Feedback" -> "Send suggestions/Feedback".
Not specifically for this app, but...
When their system goes down the app is of course affected. This really is annoying as it seems there is nothing posted on any media site notifying users of their outages. You may get lucky and see a message when you open the app, but for example today. The entire system webpage and all is offline. Yet nothing is letting me know this is the case. Not twitter not facebook. Not their main homepage.
I sure hope they don’t just completely take off during the weekend with no one watching the business function.
- Ingersoll Rand Co
- 23.3 MB
- Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2018 Ingersoll-Rand Nexia Intelligence LLC
With Family Sharing set up, up to six family members can use this app.