The Nighthawk App (formerly NETGEAR Up app) makes it easy to set up and get more from your WiFi.
You can quickly install your WiFi in just a few steps. A dashboard provides easy access to additional key app features:
• Remote Management. Manage your router and connected devices from anywhere with Internet access.
• Smart Parental Controls. Easily manage content & time online with Circle® with Disney.
• Internet Speed Check. Test the broadband speeds from your service provider.
• Pause Internet. Pause the Internet on any connected device.
• Traffic Meter. Supervise Internet traffic usage by day, week, month, and more
• Guest Network. Set up a guest WiFi network to keep your main network private and secure
• and more!
For more information about your router, visit http://www.support.netgear.com
We are always working hard to improve our apps and truly appreciate your feedback! This release includes some key feature improvements and bug fixes. Make sure to update your router to the latest firmware version using the app in order to explore all the great features your router has to offer. Please continue to reach out to us at firstname.lastname@example.org if you’re having any issues!
Ratings and Reviews
Disappointed with Netgear in general.
I have been using the Netgear Genie app for a couple of years. The Nighthawk app is ok, but it doesn’t have a refresh for when my kids are turning on theirs devices to be “unpaused”, so I still use the Genie app.
I would really like to see all devices that have an IP address assigned to them in my device list. Then I could “unpause” them before they are actually connected. I would also like to see a time limit for certain devices. This is the concept with products like Circle. It would be nice if my router did those things so I would not have to buy yet another router to get that capability.
I am aware that Circle is available on certain Nighthawk routers, but not all and the one that it is available on is far inferior to the product I have. I hate that I had to buy the more expensive model without the parental controls I wanted because the router with the controls didn’t work in my house. I fully expected Netgear to upgrade the better routers but that has not happened in well over 2 years.
In all I would not choose Netgear again. There are other routers on the market that have parental controls built in and on several models. I hope to switch soon.
I’ve had trouble with the NETGEAR router and nighthawk app since purchase in June. Worked with their support team for so long that I can no longer return product. Problems have differed and been intermittent which makes it a challenge to solve when it’s only one product but I’ve had trouble with both the router and the app. The beta version of router firmware (now rolled out to all) seemed to clear up actual dropping connections with devices. Nevertheless the nighthawk app continues to not show all devices connected. For example I can tell that my roku or computer are receiving internet signal from the router yet the nighthawk app doesn’t list these as connected. For the record all of my devices are only connected wirelessly- that’s the point of having a router! Additionally, there are times when the connected device list will list a device then it will disappear in a matter of seconds. I’ve gone through so many reboots and reentering passwords to get all my equipment talking to each other that I can’t count the hours lost. I’d advise buying a different brand.
Went to install my New Netgear R6400 v2 WiFi Router. The instructions were not clear that I had to register before system would operate. Figured it out by trying to locate technical assistance: as I uploaded the Nighthawk app and it stepped me through a registration process.
The biggest problem after looking for this tech assistance for over 20 minutes, was trying to load the suggested firmware update. Although it said 2-3 minutes I waited over 40 minutes while the progress indicator spun and spun. No way to back out had to start all over and skip the update. Very frustrating. This took hours it should have taken 10 minutes.
I am 62 but have an engineering degree & have rebuilt computers as well as auto engines. This should not have been so difficult. Ease of Tech assist access is paramount to your customers overall satisfaction.
- NETGEAR, Inc.
- 206.9 MB
- Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- English, French, German, Italian, Japanese, Korean, Simplified Chinese, Spanish, Traditional Chinese
- Age Rating
- Rated 4+
- © 2015 NETGEAR, Inc.
With Family Sharing set up, up to six family members can use this app.