With our new mobile app, you will have easy access to your health care information no matter where you are. You can conveniently find a provider in your area, check the status of a claim, review your benefits, contact customer service, and view your ID Card. We want to make sure managing your health care is as easy as possible so download to your favorite device today!
Find a Provider:
• Easily find providers and facilities in your area or specific location with this great tool. Advanced search function available to help customize your results. Log in not required.
Review your Benefits:
• View your specific plan benefits such as deductible levels, out of pocket accumulations, and accounts balances. Log in required.
Check Claim Status:
• See your most recent claim details such as date of service, provider, and status. Log in required.
View your ID Card:
• Don’t have your ID Card? You will be able to view the front and back of your ID Card from your device. Log in required.
Contact Customer Service:
• You can find customer service contact information here plus a helpful ‘submit a question’ feature.
• Access individualized health action recommendations, wellness tools, trackers, and educational resources (available to members enrolled for medical coverage). Log in required.
Ratings and Reviews
This App is really really bad!!!! Fixing is required urgently.
Suddenly I started getting pop up note on a one time password sent to me. Now I get a note my device is not connected to the internet and to try again, while the device is in fact connected and all other apps are working well. This App is really the worst app I have seen from any provider and especially from a medical insurance provider where the app accessibility is very important. It also seems like no one is looking at these reviews and no one is trying to fix it. Very bad app.
Unable to use!
When I try to enter the user name and password I get a pop-up that a one time password was sent to my email. I still haven’t received an email and it has been a full week since I tried. I can access my information going through my computer but sometimes I need to check my account while I am out!!!
Don’t like the user interface
User interface needs to be improved. No Touch ID feature enabled have to enter user if and password every time. No easy way to reset the password. Had to remember the member id. Not an user friendly app.
- Nippon Life Insurance Co of America
- 5.8 MB
- Health & Fitness
Requires iOS 6.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- You must be at least 17 years old to download this app.
- Frequent/Intense Medical/Treatment Information
- © Nippon Life Insurance Co of America
With Family Sharing set up, up to six family members can use this app.