Craving the latest in noodle technology? NoodlesREWARDS is a loyalty program that helps you earn freebies and offers when you visit Noodles & Company. Just open the app, scan your device and enjoy the rewards.
• Get a Welcome Reward simply for downloading the app and completing your profile.
• Save time by ordering your favorite dishes from your phone.
• Invite friends. You’ll receive a reward every time one of your friends downloads the app and makes their first purchase.
• Other benefits include: bonus offers, VIP invitations, exclusive events and the latest menu news.
The NoodlesREWARDS program is available at participating locations only.
Fixed the bug due to which available time slots were not displaying correctly while placing an order for a future date.
Ratings and Reviews
There is no reason to use this app
It has very little use. Noodles has systematically made me feel singled out. I used to be able to place an order through the app and pay when I got to the restaurant. That is no longer an option. So I had to add a credit card so I can still place an order and pay through the app. That is no longer an option. So what is it noodles? What is wrong with my business? I’ll leave out how your employees always overcook my order and sometimes I won’t notice until I get home. Maybe you should enable the original option where I can place an order and pay for it once I get there. That is what almost everybody else in the world does. See I don't like waiting in line to place an order and then wait some more for my food to be ready. I like to order ahead, it saves me time. So no I refuse to conform to this nonsense.
My response to the devs:
Obviously you seem to not understand that having an app that used to allow a customer to order ahead through the app was super convenient. It saved me the trouble of calling ahead. That is a step back. I get that the old process unfortunately allowed some dingleberry to place an order and never pick it up thus wasting time and resources. But in the long run, that is an almost negligent permission that can be overlooked. My point is your defeating the point of placing an order through that app if the customer cant pay for it after they arrive.
Developer Response ,
Thank you so much for reaching out to provide us with your feedback. We did recently make an update to our online ordering payment process that removed the ‘Pay at Restaurant’ option in order to introduce our new Quick Pick-up stations. In an effort to meet our guests’ requests, and feedback just like yours, we have installed Quick Pick-up stations in the majority of our locations. This allows for a guest who has placed an order online to conveniently grab their order from this area, and avoid having to stand in line to pay. Should you still prefer the convenience of placing your order ahead of time, but would like to pay for your order when you arrive, you certainly can do so. If you call the location directly to place your order, you can let them know that you would like to pay at the restaurant. Again, we appreciate your feedback. Have a great day.
I played around with app a bit more and I finally found the customization options. I'll not add stars though because I would have never found the options except that I noticed the line of text that has the price was just the tiniest bit cut off across the bottom. That prompted me to scroll down where I found what I needed. It wasn't easy either, I tried several times but the scroll down in that area doesn't work properly. I know I tried to see if there was more to the list before but when it didn't work after the second try I figured I was wrong about it.
It is truly amazing to me that there is no way (that I have found) to customize your entree. When you order in store you can remove or add anything you want. Reading this you might assume I'm just a picky eater and think to yourself: 'she should try different foods anyway'. Consider, however, that I might not be picky but that I might have: a TON of food allergies. It's one of the reasons I like patronizing Noodles in the first place. The thing I hate most is that so many of the dishes in the app have some protein or other already assigned to the dish (Parmesan crusted chicken for so many things - I don't like it because of the texture). What are vegetarians/ vegans supposed to do??
Developer Response ,
Hi There! We are very sorry to hear that you've had some trouble with the customizations that you're wanting to make to your entree. If you could please reach out to us at email@example.com, we should be able to better assist you with this. Have a great day!
Former employee frustration
I worked at noodles for over a year and, on our end, the app was extremely frustrating to use. Customers who ordered online would frequently mistakenly order the wrong thing (due to confusion about substitutions and extra protein), coupons would disappear as soon as they try to use them, rewards check-in would glitch, etc. Pretty much nothing worked the way you wanted/expected it to. I also think the wait time between check-ins is unfair, as we have many customers who place two orders in one visit and want to get points for all that they are paying for. I think Noodles needs to think seriously about what other food apps are doing well, and what they can fix in their own app to make Rewards a positive experience for customers, especially, but also for those who serve the customers.
With Family Sharing set up, up to six family members can use this app.